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Android 10

boomboom
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Just wondering when the honor 20 pro will see android 10 update. My wife has the honor 10 lite and that has it.
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MI5
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@boomboom 

The only oerson who would know the status on here is @Chris_K 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
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Chris_K
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@boomboom wrote:
Just wondering when the honor 20 pro will see android 10 update. My wife has the honor 10 lite and that has it.

Hey there. Can I ask where you purchased your device from? I can't see that this was ever sold by ourselves so if it was purchased via the likes of Carphone Warehouse or another 3rd party, it's likely you'll be on the 'open market' update channel - meaning the update should come directly from Honor themselves and not via your network.


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boomboom
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The phone came from mobiles direct, thanks
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gmarkj
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That is part of the CPW group, so you are on the open market version.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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boomboom
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Thanks for the reply, much appreciated. Just have to wait then.
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boomboom
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Hi again, still no update. Honor say it should come through the network or they can flash it for me. Is that my best option?
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MI5
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Probably be quicker.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 8 of 8
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