4G speeds

[Rongtw]

Hi all

Hopefully someone here can give me a answer , on my LG K520 4G has been getting worse on the O2 my network app it shows my Downlad speeds as 5.02 mbps and my upload as 17.6 ?

this is normal not just a one off

[Anonymous]

Hi @Rongtw have you checked to see if there is a mast problem near you?

https://status.o2.co.uk

[jonsie]

Personally I don't think the My Network app gives a true reflection of data speed. It's much better to use speedtest.net

[Anonymous]

I agree with @jonsie speed test every time

[MI5]

Try 3G as it might be faster if you have congestion problems.

[Rongtw]

Hi , speedtest.net gave me 3.76 down & 5.8 up ??

[Rongtw]

Hi just checked my area no problems acording to O2

[jonsie]

 Quite possibly congestion then but it's worth reporting through the My Network app in case there is a problem they aren't aware of. 

[sheepdog]

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@Rongtw wrote:
Hi , speedtest.net gave me 3.76 down & 5.8 up ??

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As a matter of interest, what time of the day are you running the tests? I've noticed that daytime is slightly slower where I live but in the evenings its way faster so it might be a suggestion to run a series of tests over various times of the day/night. That way you'll have a decent set of results to back your claim. 

Also when running the tests, make sure you don't have any background apps or updates running as that will skew the results.

[Rongtw]

Hi , i recorded a fault on the O2 app , after i few days i get a message they cannot find any faults in my area ?

I take tests various times of the day , despite what they say my Upload is still faster than download 😞

Could it be the phone ?