Hi - I have received my unlatch code today to unlatch my phone from 02, so I can use a non 02 SIM. Unfortunately the code is still not allowing me to unlatch. I've tried the code twice already, don't want to lock it up completely by tring again.
It's a Sony Xperia if it makes any difference.
Any ideas please?
@Simmoderby Sorry to hear you're having some trouble getting your device unlocked! I can certainly get someone on my end to look into this for you - I'll send you a Private Message shortly to get a few more details
Thanks for the mention @MI5!
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Just to confirm - you are trying this with the new sim in the phone?
Make sure that the phone can be unlocked:
- Type: *#*#7378423#*#*
- Select Service Info/Sim Lock.
- Look at the Network line.
- You need an [X] before the word Network and a number 1 or higher after it - the number is how many attempts you have remaining.
- If there’s no X and there is a zero, you need to get Sony to reset it.
Received this from Sony....
[X] Network 0 = hard locked
[ ] Network 0 = unlocked
[X] Network 1-5 = attempts left
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