pay as you go sim

Anonymous · ‎21-07-2017

Hi, my mobile number is [Removed], don't know why my sim does not connect to a network anymore?

[removed] As the community is a public space it will be indexed in search engines like Google. So please stay chilled and for your own security don’t post phone numbers or other personal details.

adamtemp64 · ‎21-07-2017

https://www.o2.co.uk/termsandconditions/mobile/on-pay-and-go-our-service-terms-are-worth-a-read#bm-o... point 7 coud apply

iPhone 11 Pro 256gb on unlimited data
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My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

gmarkj · ‎21-07-2017

Also please edit your post and remove your mobile number @Anonymous as this is a public forum

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

MI5 · ‎21-07-2017

Any number of reasons....
Non payment of bill.
Failed sim card
Failed, faulty or barred phone.
Network failure etc.
Check some things here and get back to us with results.
https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-can-I-sort-out-my-network-issues/ba-p/10140...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

MercedesS · ‎31-07-2017

Hello @Anonymous

Did you find out why? It could be great if you let us know so we know next time!

Get involved! If a post answers your question, please mark it as an "Accepted Solution”.If you are new to the community, please read How to use the community

jonsie · ‎31-07-2017

Most probably inactivity. Certainly if you call them they will reconnect if possible.

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