cancel
Showing results for 
Search instead for 
Did you mean: 

Unlock samsung s6

Anonymous
Not applicable
I am trying to unlock my Samsung galaxy S6 that I bought from Carfone Warehouse on an O2 contract, though O2 has said that as I did not buy the phone from them, they cannot unlock the phone. After then speaking to Carfone Warehouse, they said that only an O2 (i.e. my network provider) can unlock the phone. Could you please advise me on the situation?
Message 1 of 6
4,595 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Cleoriff
Level 94: Supreme
  • 122370 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

Hi @Anonymous if bought from CPW the phone will already be unlocked. Just try another sim in it...

 

Veritas Numquam Perit

Girl in a jacket

View solution in original post

Message 2 of 6
4,592 Views
5 REPLIES 5

Cleoriff
Level 94: Supreme
  • 122370 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

Hi @Anonymous if bought from CPW the phone will already be unlocked. Just try another sim in it...

 

Veritas Numquam Perit

Girl in a jacket
Message 2 of 6
4,593 Views

Cleoriff
Level 94: Supreme
  • 122370 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

If it was actually locked... ie bought from O2 directly, then unlock advice is here though you really shouldnt need it at all https://community.o2.co.uk/t5/Other-Products-and-Services/Unlocking-an-O2-phone-to-use-a-different-S...

Veritas Numquam Perit

Girl in a jacket
Message 3 of 6
4,590 Views

Anonymous
Not applicable
Thank you I tried the aim card change and the phone was already unlocked slight_smile
Message 4 of 6
4,587 Views

MI5
Level 94: Supreme
  • 143442 Posts
  • 632 Topics
  • 27490 Solutions
Registered:

You're not the first to be told by CPW that they can't unlock their own phones which are never locked anyway.
You'd think they'd know that?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 5 of 6
4,582 Views

Cleoriff
Level 94: Supreme
  • 122370 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

Hi @Anonymous  Good news. Pity CPW didn't know this!

Glad you are sorted anyway and welcome to the forum Welcome

Veritas Numquam Perit

Girl in a jacket
Message 6 of 6
4,538 Views