on 26-09-2013 16:47
I've only had this phone for 6 days and was in the middle of sending a text when the screen just went blank. I'm now unable to restart the phone and if i try a charge there is also no response.
Has anyone else had this?
Solved! Go to Solution.
on 26-09-2013 17:09
Xperia Z5 Dual (O2 & EE) and Z3 Tablet (Three UK)
on 26-09-2013 17:16
You can probably sort it yourself BUT only if you are comfortable flashing FTF files via Flashtool?
If not you could try and run the repair option fro the Sony Software on your computer.
on 27-09-2013 09:24
Mine did too, I was told by O2 tech support connect usb cable to phone & power supply on then hold upper volume button & ON button at the same time for 10 seconds and see if it works mine needed two attempts if not call O2 for a replacement handset
on 08-10-2013 12:53
It has just happened to my new Xperia Z1 10 minutes ago!!
I was browsing through some of my photographs and the phone just died. I couldn't bring it back to life so, in a panic, searched and found this page. I followed the link on here and tried the volume up and power button at the same time. It took a couple of attempts but it has brought the device back to life! What the hell was that about? I wonder if all Z1's suffer from this issue or if its just some of them?
on 08-10-2013 12:59
It's a bit worrying but hopefully it's not affecting all handsets. If it happens again maybe a full factory reset after backing up. Should you get the problem again then send the phone back to the manufacturer.