Solved: Re: Set up New phone

Anonymous · ‎04-07-2017

Hello
Yesterday I bought a new Samsung Galaxy S8 phone plus a contract.
I can call but I can't send the message also internet doesn't working

MI5 · ‎04-07-2017

Text the word "Active" to 2020 and follow the instructions that get sent back.
If that won't work the manual settings can be found here
https://community.o2.co.uk/t5/Android-Devices-Samsung-HTC-Sony/Connecting-Android-Phone-to-Data-Serv...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎04-07-2017

Text the word "Active" to 2020 and follow the instructions that get sent back.
If that won't work the manual settings can be found here
https://community.o2.co.uk/t5/Android-Devices-Samsung-HTC-Sony/Connecting-Android-Phone-to-Data-Serv...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Anonymous · ‎04-07-2017

thank you is working !
but i have the same problem with iphone 7 plus

MI5 · ‎04-07-2017

Try the same again.
Manual iPhone settings here https://community.o2.co.uk/t5/Apple-iOS-Devices-iPhone-iPad/Connecting-iPhone-to-Data-Services/m-p/5...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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