STATUS Permanently Failed

Anonymous · ‎02-06-2017

I have a Moto G3 and until today I've been able to send SMS to any 'phone.

Today I get the response "***STATUS*** Permanently Failed" if I try to SMS an iPhone user. SMS to other androis devices are still OK.

This is new today.

I have deleted message threads, cleared the cache and rebooted the 'phone. It still fails.

Anonymous · ‎07-07-2017

I have seen this for the first time today and i have recived this on most of the contacts i have tired.

gmarkj · ‎07-07-2017

And again 3 times in quick succession.
Tried a reboot and still no change. This could be a long weekend...

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

Anonymous · ‎07-07-2017

having this issue for the first time, moved from apple to android when the oneplus 5 came out. love andriod and the phone, updated the os today and i am having troubles texting the wife. She's on GiffGaff, i can send to other numbers on other providers some including other giff gaff numbers!

is there any clue how this is fixed?

MI5 · ‎07-07-2017

We just have to wait for o2 to sort their servers out unfortunately.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Anonymous · ‎07-07-2017

Can't send SMS to other O2 users, iMessage fine and can receive SMS from O2 users, just get the "**status** permanently failed" message every time from about 2pm today

Anonymous · ‎08-07-2017

I had problems yesterday have not tried it today, you would think O2 would come out with an explanation . Is anyone still have issues ?

gmarkj · ‎08-07-2017

Strangely no.
Sent lots this morning and not one problem.
Having just said that i fully expect it to come crashing down...

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

MI5 · ‎08-07-2017

Maybe they did something overnight?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Marjo · ‎10-07-2017

Hi guys, thanks for reporting this again. We've queried about it and there was an issue with SMS over the weekend, however it should now be resolved.

Please do let us know if you still experience this and we'll forward the feedback to O2.

Anonymous · ‎15-07-2017

Still having the same problem!! What is happening. Whyyy? How do we stop this

O2

Change surname on account

Xperia 1 V Switch up MCE software

Number of times phone rings

Extra data

phone stolen