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Picture messages

Anonymous
Not applicable
Hi, I have an s6 edge and am unable to receive picture messages, instead I receive a message with a pin asking me to access them online. This is very frustrating and I can't seem to find a way around it. I would appreciate any help or advice!

Many thanks x
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Cleoriff
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Hi @Anonymous

Have a look at O2's help thread about setting up picture messaging on the S6. Its a tutorial. You need to go through it all and follow the steps

http://www.o2.co.uk/help/phones-and-devices#/samsung/galaxy-s6/mms/usecase/manual-configuration/2

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Cleoriff
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Hi @Anonymous

Have a look at O2's help thread about setting up picture messaging on the S6. Its a tutorial. You need to go through it all and follow the steps

http://www.o2.co.uk/help/phones-and-devices#/samsung/galaxy-s6/mms/usecase/manual-configuration/2

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Anonymous
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Thanks! I had some problems as the instructions didn't match my settings layout, but got there in the end. Thank you so much, I really appreciate it! slight_smile
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Cleoriff
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@Anonymous wrote:
Thanks! I had some problems as the instructions didn't match my settings layout, but got there in the end. Thank you so much, I really appreciate it! slight_smile

Thank you for letting me know. Glad it worked. wink

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Anonymous
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Sorry to be a bother but since I did this I have had no 3g connection on my phone- could this be the cause? 😞
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jonsie
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Definitely a problem with the settings. You need to have them exactly as in the link.

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Anonymous
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Ah! Instead of adding a new APN I had altered an existing one. All fixed now, thanks for pitting up with me! slight_smile
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jonsie
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Cleoriff
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@jonsie wrote:

Definitely a problem with the settings. You need to have them exactly as in the link.


Yes you did say you had some problems so you need to go back in and check that they are exactly as shown @Anonymous

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Cleoriff
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@Anonymous wrote:
Ah! Instead of adding a new APN I had altered an existing one. All fixed now, thanks for pitting up with me! slight_smile

Well done you...Bouncy Come back any time...

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