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No phone

Anonymous
Not applicable

on ‎12-07-2017 10:35

on ‎12-07-2017 10:35

Lost my phone and my I'd one night so can't get a new one unless I fork out for a new passport. Is there anyway I can get round this like sending it to a default address etc? Also managed to get phone blocked and also think I'm due upgrade.

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MI5
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on ‎12-07-2017 10:46

on ‎12-07-2017 10:46

Best you talk to customer services about this http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Marjo
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on ‎13-07-2017 09:34

on ‎13-07-2017 09:34

Good morning @Anonymous how are you doing? Sorry to hear that you lost your phone. 😞 Did you manage to sort things out with Customer Service?

Let us know how you get on. slight_smile

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