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No Network Coverage

Anonymous
Not applicable

on ‎20-06-2017 15:47

on ‎20-06-2017 15:47

I upgraded my phone today and have managed to transfer all my data but I don't appear to have network coverage on the new phone - can't call or text - is there something I still need to do?

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MI5
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on ‎20-06-2017 15:50

on ‎20-06-2017 15:50

Put your old sim in the phone if it's the same size.
If not, you need to do a sim swap
http://swapmysim.o2.co.uk/
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Marjo
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on ‎20-06-2017 16:39

on ‎20-06-2017 16:39

Good evening @Anonymous and welcome to the forum! Do let us know if the above helped you and you got your phone working? slight_smile

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