Re: My o2 app

Anonymous · ‎22-09-2017

Tryed viewing the device information on my o2 and it never loads

MI5 · ‎22-09-2017

Try deleting and reinstalling app.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Cleoriff · ‎22-09-2017

@Anonymous I have a Note 4 and just tried My O2 on my phone and PC.... Both available to view device details...so yes follow the advice above.... deleting and reinstalling and see if that works

Veritas Numquam Perit

Anonymous · ‎23-09-2017

Tryed reinstalling the app and still same issue. Can see Bill ect but can't see device info

MI5 · ‎23-09-2017

You need to call customer service on 202 to get them to reset account.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Anonymous · ‎23-09-2017

They need to reset it. Have upgraded recently?

Marjo · ‎25-09-2017

Hi @Anonymous let us know how you're getting on with the app, did it help resetting it with Customer Service?

Also, welcome to our forum!

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