In thialand can't listen to my emails

[Anonymous]

I'm in thialand and cant listen to my emails actually it doesn't even ring

[Anonymous]

Hello

[Cleoriff]

Hi @Anonymous Are you unable to hear people calling you...or unable to access your emails via internet.?

If the latter then make sure you have data roaming enabled on your phone. If having network problems then do a manual search for one that works...

[adamtemp64]

Do you mean voicemail 901?

if pay monthly this from the international pages

https://www.o2.co.uk/help/pay-monthly/using-your-phone-abroad#qs

Before you travel, you'll need to make sure you know your PIN.

Calling 901 as usual works in most countries. If it doesn't, call 1780 free from your mobile or +44 7802 090 100, and we'll text you the right number to call. Depending on which country you're in, you'll either go straight to your messages or you'll go to your voicemail greeting. If it's your voicemail greeting, press * and enter your PIN.

If you forget your PIN when you're abroad, contact us and ask us to reset it. You'll then need to change your PIN before you can listen to your messages. If you're abroad, it costs the same to listen to a voicemail as it does to make a call to the UK. There's no charge for receiving a message if you don't listen to it.

[MI5]

Voicemail help thread here too
https://community.o2.co.uk/t5/Other-Products-Services/All-you-need-to-know-about-O2-Voicemail-901/m-...

[Marjo]

Hi @Anonymous welcome to the forum! Did you mean voicemails or emails?

Take a look at the advice posted above (thanks guys for the help!) and let us know how you get on!

[Cleoriff]

@MarjoRereading it I am sure @Anonymous meant voicemails. I was a bit thrown by them saying they couldn't 'listen to emails'

Hopefully they will come back and read the advice given...:smileywink:

[jonsie]

If @Anonymous is contract I suggest he/she uses TU because listening to voicemail at £1.50 per minute or part minute is expensive. If it's visual voice mail then thank the Lord it isn't working

[Martin-O2]

Hi @Anonymous did you manage to get access to your emails/voicemails in the end?