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Level 1: Joiner
Posts: 1
Registered: ‎13-08-2017
Accepted Solution

Emergancy Calls Only

Hi -- I have got "emergancy calls only" on my new LG X Screen.

 

I've tried rebooting, taking the sim out but nothing work.

 

Advice?

 

Thanks.

Posts: 45,501
Topics: 530
Registered: ‎14-01-2013

Re: Emergancy Calls Only

[ Edited ]

Hi @smilely440 Could you check your network status here https://status.o2.co.uk/ If that's ok then it sounds as if your phone has been blocked.

Have you paid your bill?

Either way you need to contact customer services via this link. (Either borrow a landline or use live chat)

https://www.o2.co.uk/contactus

*The Game Is On*


Posts: 69,221
Topics: 448
Solutions: 7,481
Registered: ‎04-04-2012

Re: Emergancy Calls Only

You say new LG so have you activated your sim?
If an upgrade you can use your old SIM card if it fits or do a sim swap here if not
http://swapmysim.o2.co.uk/
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Xperia Z5 Dual (O2 & Sfr) and Z3 Tablet (Three UK)
iPhone7 (EE)

nil desperandum


Community Manager
Posts: 3,320
Registered: ‎18-02-2016

Re: Emergancy Calls Only

Hey @smilely440 How are you getting on with this issue? Are you still restricted to emergency calls only? 

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