Solved: Cellfish Europe

Anonymous · ‎04-07-2017

Somehow Cellfish Europe have been charging me £4.50 a week for something. I have no idea how but I would like to know how I can stop it happening.

MI5 · ‎04-07-2017

See help here https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Have-you-fallen-for-or-been-conned-into-a-premi...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

Anonymous · ‎04-07-2017

reply to the message with the word STOP

i would also google a contact number for them and ask them to refund what they have taken - i assume you have never knowingly signed up for their services?

MI5 · ‎04-07-2017

See help here https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Have-you-fallen-for-or-been-conned-into-a-premi...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Anonymous · ‎04-07-2017

@Anonymous If you reply with stop then that shows that the number is active

O2

Cellfish Europe

Change surname on account

Xperia 1 V Switch up MCE software

Number of times phone rings

Extra data

phone stolen