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wifi and 4G calling

analogfan
Level 1: Joiner
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Registered:

Hi, I have just bought a Sony Xperia1 111 to replace my Sony xz premium. I live in an area where the coverage is poor so I rely on wifi calling, this worked great on my old phone but I seem to br having problems with my new phone cutting out on calls. I checked in my O2, it says my wifi and 4G calling is switched on, so I checked to see if my device is compatible and it lists the Xperia 1 and 1 11 but no 1 111, does anyone know if the 1 111 is compatible or can give me any advice on how to check further, many thanks, Steve.

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madasaf1sh
Level 52: Innovator
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Registered:

@analogfan 

 

Yes the Xperia 1 III is compatible. 


I would check to see if there is a firmware update to the phone, and if not it may be worth speaking to Sony direct, and see if they know of any fixes, as it sounds like a handset / software issue.

Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts



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madasaf1sh
Level 52: Innovator
  • 3302 Posts
  • 24 Topics
  • 711 Solutions
Registered:

@analogfan 

 

Yes the Xperia 1 III is compatible. 


I would check to see if there is a firmware update to the phone, and if not it may be worth speaking to Sony direct, and see if they know of any fixes, as it sounds like a handset / software issue.

Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts



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