swapped sim to wrong sim

[skidbingo]

I have done something pretty dumb!!! I recently received a replacement sim because I lost the old one and today I noticed that I wasn't getting any data. I realised that I needed to activate my sim so I went through the swap sim procedure and I typed in the wrong code, now my sim doesn't work at all. Is there a way I can reactivate the sim I have just deactivated?

[MI5 · Accepted solution]

@skidbingo 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Thanks

[skidbingo]

I thought as much, I have reached out via twitter. I guess I just need to play the waiting game.

[MI5]

Good luck