on 17-12-2021 15:09
has anyone else noticed that if you
have a £0 spend cap on your tarrif and then change tarrif O2 removed the £0 cap stating that you have asked for it? even though it’s states that the spend cap will remain in place on tarrif change… 🤔 dodgy practice and unacceptable O2
Solved! Go to Solution.
on 17-12-2021 17:03
When changing tariff online you need to choose again if you want a spend cap and how much.
If you don't specify it, it will be removed.
on 17-12-2021 17:03
When changing tariff online you need to choose again if you want a spend cap and how much.
If you don't specify it, it will be removed.