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@Johnny1 There is no sms address for O2. No email address either. Customer service contact numbers are here: Guide: Coronavirus Community Help and Support
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Have you had a rext from O2 about payment @Johnny1?
If so it's probably a scam
Block the number and do not follow any links.
Forward the scam text to 7726 - It's free.
Other ways to report here including Action Fraud website
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229
If you are trying to text O2, you can't. Only contact is via a call or live chat Guide: How to find help & contact O2
