Solved: scam

Gerrott · ‎19-01-2022

received a scam call from 020 8954 4608，but I have provided the one time code，I called 202 immediately，but now I still worried about that the scammer already applied to swap my sim. dose anyone know what need to do？

Bambino · ‎19-01-2022

@Gerrott Change your O2 password immediately. Inform your bank of a possible security breach so they can keep an eye out for any unusual charges on your account. You should check your account as well.

O2 advice here:

https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
https://www.o2.co.uk/help/safety-and-security/unwanted-calls-and-messages

Report this to the police:
https://www.actionfraud.police.uk/

I DO NOT WORK FOR O2

View solution in original post

MI5 · ‎19-01-2022

@Gerrott

O2 advice here https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
https://www.actionfraud.police.uk/

Also notify your bank immediately.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Bambino · ‎19-01-2022

@Gerrott Change your O2 password immediately. Inform your bank of a possible security breach so they can keep an eye out for any unusual charges on your account. You should check your account as well.

O2 advice here:

https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
https://www.o2.co.uk/help/safety-and-security/unwanted-calls-and-messages

Report this to the police:
https://www.actionfraud.police.uk/

I DO NOT WORK FOR O2

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