roaming in brussels

[Mike1231]

Hi!

I’m in Brussels but I cannot use mobile data.

I confirm roaming is “on” and I have enough data limit.

How do you think my problem?

Ko

[Cleoriff · Accepted solution]

Hi @Mike1231 

Some things to try:

1. Manually search for another network
2. Reboot the phone
3. If you have an iPhone change your data APN to "mobile.o2.co.uk"
4. Try toggling Airplane mode on/off (it often helps kickstart things)
5. If still not working then contact O2 to remove the Roaming bar on your account

 If you message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG) , they should be able to help you with this.

[Mike1231]

Thank you Cleoriff! I’ll try them.

[Cleoriff]

Best of luck and enjoy Brussels x