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russ1966
Level 1: Joiner
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hi all can anyone tell me please i am out of contract after 2 years with 02 just bought another phone again on o2 do i need to cancel the old contract otherwise i will end up with 2 bills 😲 new phone not from o2 shop

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MI5
Level 94: Supreme
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@russ1966 

If you did an upgrade there's nothing else for you to do.

If you took a new contract, you need to migrate your old number to the new contract to cancel the old one Guide: Migration & porting into O2  

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 126758 Posts
  • 613 Topics
  • 21731 Solutions
Registered:

@russ1966 

If you did an upgrade there's nothing else for you to do.

If you took a new contract, you need to migrate your old number to the new contract to cancel the old one Guide: Migration & porting into O2  

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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