Access For All
A place to find out all about O2’s Accessibility options, get support and share experiences. Any feedback and ideas are welcome.
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Forum Posts

Android Accessibility Videos 📱

Here are some Android Accessibility videos These are guides on how to use hearing aid support, voice access, sound amplifier and many other functions and features that you can utilise on your Android device. We hope that some of these videos can be u...

RafaC by Community Manager
  • 0 replies
  • 0 kudos

Apple Accessibility Videos 📱

Below, are some of Apple's very own accessibility videos for the iPhone. From using your iPhone without seeing the screen, to adapting gestures to your physical needs, discover how the accessibility features built into your Apple devices can help you...

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lewys-gp by Former Staff
  • 3 replies
  • 2 kudos

A guide to personalising your phone

Hi everyone, Have you ever struggled to read your text messages because of the font being too small to read? Or wondered if elements on your device's display could be bigger, smaller, darker or brighter based on your personal preference? There are ma...

Adjusting Text Size on Android - step 1 Adjusting Text Size on Android - step 2 Adjusting Text Size on Android - step 3 Adjusting Text Size on Android - before
Marjo by Former Staff
  • 12 replies
  • 4 kudos

Access For You: Registration

Hi everyone, If you would like to register for our Access For You service please send us a private message* with the following details and one of our team will get back to you. *In order to send a private message you will need to sign in with your My...

Access for All logo
EmilieT by Former Staff
  • 0 replies
  • 3 kudos

Access For All

Hi everyone, Welcome to the Access For All board! In this space, you will be able to find out all about O2’s Accessibility options, get support and share experiences. All feedback and ideas are welcome, and if you're not sure where to start here are ...

Access for All logo
EmilieT by Former Staff
  • 7 replies
  • 1 kudos

Hello, I have decided to pay my airtime bill

Hello everyone, I have decided to pay my Airtime bill earlier and used my card but how will I know if it's has gone through? I have paid my device plan with no issues but the Airtime? There's no available agents online so I am stuck to ask the coummu...

Maine87 by Level 2: Apprentice
  • 2 replies
  • 0 kudos

Resolved! Helping an elderly relative

I hope someone can help. My elderly uncle has been diagnosed with dementia and can no longer handle his affairs. I have power of attorney for him and have been managing his O2 account for him for some time. This has been working ok but I don't live n...

LM1 by Level 1: Joiner
  • 1 replies
  • 1 kudos

Resolved! O2 account ccj in my name

I have checked my credit report and there is a ccj in my name with O2 from 2013 I have no knowledge of having O2 account as I always been pay as you Go user. Do you have any details about this ccj and how we can fix this issue.. Scott Lawrence

Resolved! Travel to Canada and USA

Hi, I have had O2 travel bolt on since 2012. Does this still cover me for travel to Canada and USA for £6 a day?

Iris2 by Level 1: Joiner
  • 3 replies
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Resolved! Using my phone in america

Hi my son is in America for a few weeks and was wondering how can he use his phone for wifi calls etc with mout being charged

Lou- by Level 1: Joiner
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  • 0 kudos

Resolved! Change sim

I have recently bought a Superdrug SIM card as it is cheaper for me. I did not realize that the superdrug sim was not compatible with the O2. I have successfully put my superdrug sim into my phone and am not paying for that but I’m not sure if I’m st...

Kirsty19 by Level 1: Joiner
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Any update

Is there any updates about mobile data set up for Apple Watch 

Taffy48 by Level 1: Joiner
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Resolved! Why are we still with o2?

the service is awful. Aurora is useless and the chat alway seems to say no agents are available. I actually trying to leave but seems I’m trapped. I will succeed. After joining when it was BT Mobile (before Cellnet) it’s time to go.

CCD1965 by Level 1: Joiner
  • 4 replies
  • 0 kudos