Access For All
A place to find out all about O2’s Accessibility options, get support and share experiences. Any feedback and ideas are welcome.
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Forum Posts

Android Accessibility Videos 📱

Here are some Android Accessibility videos These are guides on how to use hearing aid support, voice access, sound amplifier and many other functions and features that you can utilise on your Android device. We hope that some of these videos can be u...

RafaC by Former Staff
  • 5213 Views
  • 0 replies
  • 0 kudos

Apple Accessibility Videos 📱

Below, are some of Apple's very own accessibility videos for the iPhone. From using your iPhone without seeing the screen, to adapting gestures to your physical needs, discover how the accessibility features built into your Apple devices can help you...

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lewys-gp by Former Staff
  • 7563 Views
  • 3 replies
  • 2 kudos

A guide to personalising your phone

Hi everyone, Have you ever struggled to read your text messages because of the font being too small to read? Or wondered if elements on your device's display could be bigger, smaller, darker or brighter based on your personal preference? There are ma...

Adjusting Text Size on Android - step 1 Adjusting Text Size on Android - step 2 Adjusting Text Size on Android - step 3 Adjusting Text Size on Android - before
Marjo by Former Staff
  • 12256 Views
  • 12 replies
  • 4 kudos

Access For You: Registration

Hi everyone, If you would like to register for our Access For You service please send us a private message* with the following details and one of our team will get back to you. *In order to send a private message you will need to sign in with your My...

Access for All logo
EmilieT by Former Staff
  • 31101 Views
  • 0 replies
  • 3 kudos

Access For All

Hi everyone, Welcome to the Access For All board! In this space, you will be able to find out all about O2’s Accessibility options, get support and share experiences. All feedback and ideas are welcome, and if you're not sure where to start here are ...

Access for All logo
EmilieT by Former Staff
  • 10032 Views
  • 7 replies
  • 1 kudos

New to Ghana

I have just flown into Ghana and I can't receive txt or calls. Is there some settings or products I need? Thanks

PC503 by Level 1: Joiner
  • 159 Views
  • 1 replies
  • 0 kudos

Email from O2 with my email and another

Hi just wondering why when I received email from o2 on the sent to its my email address plus another email address with part of my surname but with @o2.co.ukIs this correct? I received 2 emails in space of few minutes about tariff upgrade I had done ...

Upfront Deducted on my card no update

Hello I just want to ask regarding with my application and also the upfront that you deducted on my card last March 5 but no update and did not push thru.

amt21 by Level 1: Joiner
  • 148 Views
  • 1 replies
  • 0 kudos

Resolved! O2 in USA

Ok dumbo here!2 i phones on 02 onePAYG and one monthly sim. When both phones are in the US what should I dial and what does it cost

amici-pat by Level 2: Apprentice
  • 261 Views
  • 3 replies
  • 0 kudos

Nothing about O2 seems to work

I have tried to report my son's stolen phone and get calls barred. He is in Africa with little access to the internet. Having spent more than an hour trying to get a call answered and trying to get a virtual assistant (or even an actual one) to work ...

Ian21 by Level 1: Joiner
  • 453 Views
  • 6 replies
  • 0 kudos

Default on Credit

O2 had wrongly charged me for the contract which i never requested to 02, I immediately contacted O2 and it took 3 months to refund all money into my account. I was a student at the time and i didnt have money, O2 recorded a default , All money was p...

Asad1 by Level 1: Joiner
  • 188 Views
  • 1 replies
  • 0 kudos

Unable to log into my account

My O2 app and my account on the O2 website have not been accessible for the last 2 days. The virtual assistant is useless, the customer service team cannot be reached by phone. And there is no communication whatsoever on the website or in the news. W...

FcX by Level 1: Joiner
  • 204 Views
  • 1 replies
  • 0 kudos

Resolved! Billinh

I’ve recently got all my emails etc and noticed the past month hasn’t been paid and it’s completely my fault I forgot to tell my daughter to make sure there was money in for it but instead she took all my money out my account as she thought it would ...

T13 by Level 1: Joiner
  • 211 Views
  • 2 replies
  • 0 kudos

Phone number not working

Hello,my phone is cut off, tried to ring customer service but no connection. emailed the shop, no reply. Pay my bill regularly by direct debit no problems. I tried to access services like help, it says access denied, I can only see the summary of my ...

Ola04 by Level 1: Joiner
  • 145 Views
  • 1 replies
  • 0 kudos