Access For All
A place to find out all about O2’s Accessibility options, get support and share experiences. Any feedback and ideas are welcome.
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Forum Posts

Android Accessibility Videos 📱

Here are some Android Accessibility videos These are guides on how to use hearing aid support, voice access, sound amplifier and many other functions and features that you can utilise on your Android device. We hope that some of these videos can be u...

RafaC by Former Staff
  • 5171 Views
  • 0 replies
  • 0 kudos

Apple Accessibility Videos 📱

Below, are some of Apple's very own accessibility videos for the iPhone. From using your iPhone without seeing the screen, to adapting gestures to your physical needs, discover how the accessibility features built into your Apple devices can help you...

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lewys-gp by Former Staff
  • 7499 Views
  • 3 replies
  • 2 kudos

A guide to personalising your phone

Hi everyone, Have you ever struggled to read your text messages because of the font being too small to read? Or wondered if elements on your device's display could be bigger, smaller, darker or brighter based on your personal preference? There are ma...

Adjusting Text Size on Android - step 1 Adjusting Text Size on Android - step 2 Adjusting Text Size on Android - step 3 Adjusting Text Size on Android - before
Marjo by Former Staff
  • 12070 Views
  • 12 replies
  • 4 kudos

Access For You: Registration

Hi everyone, If you would like to register for our Access For You service please send us a private message* with the following details and one of our team will get back to you. *In order to send a private message you will need to sign in with your My...

Access for All logo
EmilieT by Former Staff
  • 31028 Views
  • 0 replies
  • 3 kudos

Access For All

Hi everyone, Welcome to the Access For All board! In this space, you will be able to find out all about O2’s Accessibility options, get support and share experiences. All feedback and ideas are welcome, and if you're not sure where to start here are ...

Access for All logo
EmilieT by Former Staff
  • 9919 Views
  • 7 replies
  • 1 kudos

Resolved! I need to phone o2 but have no way

I need to phone o2 but my phone has been cut off and won’t let me make calls at all. I also live alone and have no one of using a other phone.

Carwyn1_ by Level 1: Joiner
  • 267 Views
  • 1 replies
  • 0 kudos

Resolved! Tarrif Increased

I’m sure I received a message from O2 weeks ago saying tarrif would increase by 13.3%. But it has increase by 17.3%. Anybody else got similar issues?

Crabbit by Level 1: Joiner
  • 276 Views
  • 1 replies
  • 0 kudos

Resolved! International Bolt On query

Hello,I'm O2 pay monthly customer. Suppose if I'm going to Spain and I need to call Spanish landline/mobile number do I need to add any Bolt On? If so, will International Bolt on work for calling from outside UK?ThanksMahendra

Mahendra by Level 1: Joiner
  • 337 Views
  • 1 replies
  • 0 kudos

Resolved! Hello there

Hello there, could you please bring back my account pay you go because I got restricted never been before

Arunas by Level 1: Joiner
  • 426 Views
  • 3 replies
  • 0 kudos

Resolved! Moving from Contract to Rolling Contract SIM

I’ve come to the end of my three year contract. The Device plan is paid off. I no longer want to have an Airtime Plan and move to a Rolling Contract SIM.Is this possible? How do I go about it?

cjt4567 by Level 1: Joiner
  • 564 Views
  • 1 replies
  • 0 kudos

Resolved! Using the relay service

Hi. I’m a deaf person that wanting to use the relay service, I’ve used the 18001 prefix with the number I’m wanting to call, but the call cancels out after a couple seconds. is this an error or something that I need to activate to get it to work ? ma...

JayKay88 by Level 1: Joiner
  • 730 Views
  • 4 replies
  • 0 kudos

Theatre vouchers

I bought £10 voucher and it was doubled. Can’t find them. Was it on a time limit. Doesn’t even show in expired offers

L1 by Level 1: Joiner
  • 239 Views
  • 1 replies
  • 0 kudos

Resolved! No data while travelling in Spain

Help I cannot get my iPhone to work since travelling to Spain although my wife has the same phone and same settings hers is working fine the new carrier is Movistar any help would be great.

Squashy1 by Level 1: Joiner
  • 805 Views
  • 3 replies
  • 0 kudos

Resolved! Tv offer

Hi I am A new customer to O2 and not sure how the TV gift works .do I need to claim the free gift and if so how do I do that ? Or is this done automatically when I first signed up with o2 when I put my order in ?

Resolved! O2 open

Hello I was wondering if the the o2 open can be used on sim only deals ? Thanks in advance !

taspat_ by Level 1: Joiner
  • 306 Views
  • 2 replies
  • 0 kudos