Access For All
A place to find out all about O2’s Accessibility options, get support and share experiences. Any feedback and ideas are welcome.
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Forum Posts

Android Accessibility Videos 📱

Here are some Android Accessibility videos These are guides on how to use hearing aid support, voice access, sound amplifier and many other functions and features that you can utilise on your Android device. We hope that some of these videos can be u...

RafaC by Community Manager
  • 546 Views
  • 0 replies
  • 0 kudos

Apple Accessibility Videos 📱

Below, are some of Apple's very own accessibility videos for the iPhone. From using your iPhone without seeing the screen, to adapting gestures to your physical needs, discover how the accessibility features built into your Apple devices can help you...

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lewys-gp by Former Staff
  • 1604 Views
  • 3 replies
  • 2 kudos

A guide to personalising your phone

Hi everyone, Have you ever struggled to read your text messages because of the font being too small to read? Or wondered if elements on your device's display could be bigger, smaller, darker or brighter based on your personal preference? There are ma...

Adjusting Text Size on Android - step 1 Adjusting Text Size on Android - step 2 Adjusting Text Size on Android - step 3 Adjusting Text Size on Android - before
Marjo by Former Staff
  • 3383 Views
  • 12 replies
  • 4 kudos

Access For You: Registration

Hi everyone, If you would like to register for our Access For You service please send us a private message* with the following details and one of our team will get back to you. *In order to send a private message you will need to sign in with your My...

Access for All logo
EmilieT by Former Staff
  • 24779 Views
  • 0 replies
  • 3 kudos

Access For All

Hi everyone, Welcome to the Access For All board! In this space, you will be able to find out all about O2’s Accessibility options, get support and share experiences. All feedback and ideas are welcome, and if you're not sure where to start here are ...

Access for All logo
EmilieT by Former Staff
  • 4513 Views
  • 7 replies
  • 1 kudos

Science in British Sign Language

Hey everyone, I wanted to share some news I've read with you Liam Mcmulkin, a student of life Sciences at the University of Dundee who was born deaf, grew frustrated at the lack of complex scientific terms in British Sign Language during classes. He ...

EmilieT by Former Staff
  • 847 Views
  • 4 replies
  • 0 kudos

Resolved! Upgrade/retention contact?

Hi - I'm looking to change phone / upgrade and would normally pick up the phone to talk through the best options. The tricky thing with that is I've broken both jaws and wired up .... tends to make 'talking' a little tricky! I can only find a phone n...

Steeloz by Level 1: Joiner
  • 1655 Views
  • 8 replies
  • 0 kudos

Service & emotional support animals

Hi everyone, A recent conversation started by @Jenny105, and a few other articles that I read online, inspired me to start this general discussion around how animals can help with different conditions, or accessibility challenges. The most well known...

Picture of two puppies
EmilieT by Former Staff
  • 1856 Views
  • 7 replies
  • 0 kudos

Feeling sad no dog!!!

Hi Just after Xmas someone suggested to me that I apply for a Hearing Dog - similar to a guide dog but sounds and confidence related. I applied as my hearing has deteriorated. ive given up 6 activities in the past 2 yrs. This was rather in a rush and...

Jenny105 by Level 15: Gaining a Reputation
  • 2727 Views
  • 33 replies
  • 0 kudos

Accessibility settings & features on mobile phones

Hi everyone, hope you're having a lovely day! Mobile phone operating systems such as Android and iOS offer many built-in accessibility settings and features for people who need help seeing, hearing or otherwise operating their mobile device. These se...

Marjo by Former Staff
  • 1979 Views
  • 4 replies
  • 0 kudos

British Sign Language (BSL) Support – Introducing Data

Welcome to our first BSL customer support video! We are looking to create supporting content that helps all our customers understand the service we provide, and how to get the most out of it. In this video, we wanted to highlight some key information...

Access for All logo
EmilieT by Former Staff
  • 2699 Views
  • 4 replies
  • 2 kudos

LEGO® Braille bricks

Hey guys, I just spotted some news around a new project The LEGO Group has officially announced, and thought it was very exciting! Some time ago, the Dorina Nowill Foundation For The Blind in Brazil created braille bricks to help children learn to re...

EmilieT by Former Staff
  • 2495 Views
  • 12 replies
  • 0 kudos

Living with "hidden" conditions

Hi everyone, One of the articles on the Scope website talks about "hidden" conditions and the related challenges people face in their day-to-day lives, both in their personal lives and also in the working environment. The article concentrates on how ...

Marjo by Former Staff
  • 3440 Views
  • 16 replies
  • 0 kudos

Customer Services

How do i make a complaint, someone was meant to telephone me back today to register for Access for all as i am disabled and so far today 02 customer service have not rung me back

Trisha1 by Level 1: Joiner
  • 2183 Views
  • 7 replies
  • 0 kudos