Access For All
A place to find out all about O2’s Accessibility options, get support and share experiences. Any feedback and ideas are welcome.
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Forum Posts

Android Accessibility Videos 📱

Here are some Android Accessibility videos These are guides on how to use hearing aid support, voice access, sound amplifier and many other functions and features that you can utilise on your Android device. We hope that some of these videos can be u...

RafaC by Former Staff
  • 5170 Views
  • 0 replies
  • 0 kudos

Apple Accessibility Videos 📱

Below, are some of Apple's very own accessibility videos for the iPhone. From using your iPhone without seeing the screen, to adapting gestures to your physical needs, discover how the accessibility features built into your Apple devices can help you...

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lewys-gp by Former Staff
  • 7498 Views
  • 3 replies
  • 2 kudos

A guide to personalising your phone

Hi everyone, Have you ever struggled to read your text messages because of the font being too small to read? Or wondered if elements on your device's display could be bigger, smaller, darker or brighter based on your personal preference? There are ma...

Adjusting Text Size on Android - step 1 Adjusting Text Size on Android - step 2 Adjusting Text Size on Android - step 3 Adjusting Text Size on Android - before
Marjo by Former Staff
  • 12069 Views
  • 12 replies
  • 4 kudos

Access For You: Registration

Hi everyone, If you would like to register for our Access For You service please send us a private message* with the following details and one of our team will get back to you. *In order to send a private message you will need to sign in with your My...

Access for All logo
EmilieT by Former Staff
  • 31023 Views
  • 0 replies
  • 3 kudos

Access For All

Hi everyone, Welcome to the Access For All board! In this space, you will be able to find out all about O2’s Accessibility options, get support and share experiences. All feedback and ideas are welcome, and if you're not sure where to start here are ...

Access for All logo
EmilieT by Former Staff
  • 9917 Views
  • 7 replies
  • 1 kudos

Resolved! Call logs

Hi is there anychance of getting a copy of my call logs please.

A-m-31 by Level 1: Joiner
  • 237 Views
  • 1 replies
  • 0 kudos

Resolved! Samsung extra claim

Recently upgraded my phones off an 02 online deal, and it came with free Air Bud Pro2. Once I had done the deal, it was time to claim my Air Bud. It required me to pay for it!!!. I decided to contact an 02 store, what a joke. After ringing 8 differen...

P_h by Level 1: Joiner
  • 258 Views
  • 1 replies
  • 0 kudos

Bill increased

I was transferred to you from Virgin, with categoric assurance that my price of £25-00 would not change,so why have you broke that contractual agreement ?.

11778335 by Level 1: Joiner
  • 382 Views
  • 3 replies
  • 0 kudos

Resolved! account number

How do I find my account number please?

Ray42 by Level 1: Joiner
  • 306 Views
  • 1 replies
  • 0 kudos

number migration O2 to O2

I have been trying to migrate my old number from pay as u go to a new pay monthly sim. i've contacted o2 maybe a little over 3 times via live chat and phone calls. Everyone just tells me to wait 24 hours or extra 4 hours or it has been raised again a...

Resolved! Employer discount

I’ve recently applied my employer discount to my airtime package but it doesn’t show up when I go into My O2. Will it just automatically be deducted? Thanks

Resolved! WIFI calling?

Good morning all, I have a Nokia 6.1 android phone on the PAYG tariff. My signal at home is so bad that I can only get 2 bars in the top front bedroom, as for the rest of my house forget it. To make things better I would like to set up wifi calling b...

Resolved! Trade in offer

Upgraded early due to the trade in offer but when I went into store the woman couldn't give me the offer and said I needed to do it online. So sorted a new phone and came to do the trade in online but now no offer as I've upgraded. How do I go about ...

Ash00987 by Level 1: Joiner
  • 178 Views
  • 1 replies
  • 0 kudos