Access For All
A place to find out all about O2’s Accessibility options, get support and share experiences. Any feedback and ideas are welcome.
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Forum Posts

Android Accessibility Videos 📱

Here are some Android Accessibility videos These are guides on how to use hearing aid support, voice access, sound amplifier and many other functions and features that you can utilise on your Android device. We hope that some of these videos can be u...

RafaC by Former Staff
  • 5099 Views
  • 0 replies
  • 0 kudos

Apple Accessibility Videos 📱

Below, are some of Apple's very own accessibility videos for the iPhone. From using your iPhone without seeing the screen, to adapting gestures to your physical needs, discover how the accessibility features built into your Apple devices can help you...

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lewys-gp by Former Staff
  • 7378 Views
  • 3 replies
  • 2 kudos

A guide to personalising your phone

Hi everyone, Have you ever struggled to read your text messages because of the font being too small to read? Or wondered if elements on your device's display could be bigger, smaller, darker or brighter based on your personal preference? There are ma...

Adjusting Text Size on Android - step 1 Adjusting Text Size on Android - step 2 Adjusting Text Size on Android - step 3 Adjusting Text Size on Android - before
Marjo by Former Staff
  • 11807 Views
  • 12 replies
  • 4 kudos

Access For You: Registration

Hi everyone, If you would like to register for our Access For You service please send us a private message* with the following details and one of our team will get back to you. *In order to send a private message you will need to sign in with your My...

Access for All logo
EmilieT by Former Staff
  • 30869 Views
  • 0 replies
  • 3 kudos

Access For All

Hi everyone, Welcome to the Access For All board! In this space, you will be able to find out all about O2’s Accessibility options, get support and share experiences. All feedback and ideas are welcome, and if you're not sure where to start here are ...

Access for All logo
EmilieT by Former Staff
  • 9753 Views
  • 7 replies
  • 1 kudos

Resolved! Free Samsung earbuds

Hi. I upgraded my phone last weekend and was told in the O2 shop to Google claim free Samsung earbuds. I have also tried calling O2 and keep getting cut off. Can anyone help please? Thank you.

Clare_T by Level 1: Joiner
  • 1656 Views
  • 1 replies
  • 0 kudos

Resolved! M2

HiMy iPhone 12 Pro frozen ones and then not been able charge at all and contacted O2 for repairs I have to send it 3 times as it was sent back due to find my phone … on without communicating with me finally been told I will have to pay 530.00 pounds ...

Me2me by Level 1: Joiner
  • 291 Views
  • 1 replies
  • 0 kudos

Resolved! Phone Contract

I just arrived in the UK for the first time and I have been for almost two months now. I use O2 sim and I’d like to know when will I be eligible for O2 Phones pay monthly deals

Resolved! App

can I have access to the app.

App3 by Level 1: Joiner
  • 234 Views
  • 1 replies
  • 0 kudos

Resolved! Active sim

,y sim not working 

Noor by Level 1: Joiner
  • 359 Views
  • 1 replies
  • 0 kudos

Resolved! Travelling to Spain

Hi I am travelling to Spain this weekend, do i need to inform 02?

Johnjo by Level 1: Joiner
  • 302 Views
  • 1 replies
  • 0 kudos

Resolved! Additional sim

Hellohow do I get an extra sim for my child on my account please? 

Saz21 by Level 1: Joiner
  • 272 Views
  • 1 replies
  • 0 kudos

O2 refusing to repair phone

I had a replacement phone in January this year after i accidently dropped the phone. It was through o2 insurance and i paid the excess required.The new phone has developed a fault. It keeps switching off by itself. I have a protective cover on the ba...

Anon18 by Level 1: Joiner
  • 1455 Views
  • 9 replies
  • 0 kudos

Resolved! Final bill refund request

Recently left o2 and received a message to say I was in credit and due a refund. I was then asked to go to My o2 to request the refund but when I log in it says I have no products or service. So how am I supposed to request the refund if there’s noth...

Capri111 by Level 1: Joiner
  • 1170 Views
  • 5 replies
  • 0 kudos

Resolved! Ordered issue

I have ordered an iPad 10 and on accident Iv have ordered the the wrong colour and it’s Sunday so don’t know how to get changed before here tomorrow thank you any help needed and welcome

Cass2 by Level 1: Joiner
  • 926 Views
  • 3 replies
  • 0 kudos