Access For All
A place to find out all about O2’s Accessibility options, get support and share experiences. Any feedback and ideas are welcome.
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Forum Posts

Android Accessibility Videos 📱

Here are some Android Accessibility videos These are guides on how to use hearing aid support, voice access, sound amplifier and many other functions and features that you can utilise on your Android device. We hope that some of these videos can be u...

RafaC by Community Manager
  • 0 replies
  • 0 kudos

Apple Accessibility Videos 📱

Below, are some of Apple's very own accessibility videos for the iPhone. From using your iPhone without seeing the screen, to adapting gestures to your physical needs, discover how the accessibility features built into your Apple devices can help you...

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lewys-gp by Community Manager
  • 3 replies
  • 2 kudos

A guide to personalising your phone

Hi everyone, Have you ever struggled to read your text messages because of the font being too small to read? Or wondered if elements on your device's display could be bigger, smaller, darker or brighter based on your personal preference? There are ma...

Adjusting Text Size on Android - step 1 Adjusting Text Size on Android - step 2 Adjusting Text Size on Android - step 3 Adjusting Text Size on Android - before
Marjo by Former Staff
  • 12 replies
  • 4 kudos

Access For You: Registration

Hi everyone, If you would like to register for our Access For You service please send us a private message* with the following details and one of our team will get back to you. *In order to send a private message you will need to sign in with your My...

Access for All logo
EmilieT by Former Staff
  • 0 replies
  • 3 kudos

Access For All

Hi everyone, Welcome to the Access For All board! In this space, you will be able to find out all about O2’s Accessibility options, get support and share experiences. All feedback and ideas are welcome, and if you're not sure where to start here are ...

Access for All logo
EmilieT by Former Staff
  • 7 replies
  • 1 kudos

Customer who has Dementia

Useless company useless help, trying to cancel a sim card thats been lost in a phone on an £11 a month rolling contract , the contract is out of restrictions and can be cancelled. The lady who owned it has dementia but you insist on making life extre...

PW1 by Level 1: Joiner
  • 11 replies
  • 0 kudos

N G T service

Has anyone tried the NGT service ? On a mobile or landline version The only way I can use my landline at the moment is to press the hands free button. Brilliant but not private . Useful but not always wise !! M15 mentioned it previously and Ive had a...

Jenny105 by Level 15: Gaining a Reputation
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  • 0 kudos

Anxiety & contacting Customer Service

Hi everyone, If you're anything like me, you delay contacting Customer Service for anything until you really have to. It can be for a number of reasons, whether it's that you've got more urgent things on your plate, are forgetful, or can't find the t...

EmilieT by Former Staff
  • 18 replies
  • 0 kudos

Mobile device & mental health: your tips

Hi everyone, I recently read an article on The Mighty that I thought was interesting to post about here on the community. The article is called 25 Phone Games People with Depression Play at Night and you can read it fully here. The article discusses ...

Marjo by Former Staff
  • 22 replies
  • 1 kudos

Supporting communication with mobile technology

Hi everyone, We've had a few interesting discussions previously related to accessibility and mobile devices - firstly, I wanted to say thank you for taking the time to participate in these topics, and also to link them from here in case you didn't ha...

Marjo by Former Staff
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  • 0 kudos

Apps for Chronic Pain

Hi everyone, I'm always amazed to discover that there is an app for everything! Today I would like to get your thoughts on an article I read on The Mighty about apps that can support you through chronic pain. The two apps highlighted there are a Diar...

EmilieT by Former Staff
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  • 0 kudos

Mobile devices and Accessibility - Your Thoughts

Hi everyone, We get some queries on the community occasionally asking for advice around mobile devices and device settings/features that would work best for older or disabled customers. It's always really great to see you guys helping each other out ...

Marjo by Former Staff
  • 8 replies
  • 0 kudos

Doro 8035, out now

Perfect as a first smartphone, for someone that wants ease and convenience with the power of Android, or if you're just after a well made device with great features and loud audio, then the new Doro 8035 could be the one for you - it even comes with ...

Chris_K by O2 Social Media Team
  • 6 replies
  • 1 kudos

Resolved! Best phone for senior people

My father is 76 and is struggling to use his current mobile phone as it is just too complicated! I was wondering if anybody on here can recommend a simple phone for him please. He uses his phone mainly for calling, texting, taking pictures and keepin...

Cut off deaf disabled person

I'm deaf. SMS is important to me, to keep in touch with my father and with other people. Not everybody has whatsapp, for example my father who has a Doro feature phone as he's not wholly technologically minded (he's 72.)I am disabled. I am a full tim...

Anonymous by Not applicable
  • 6 replies
  • 0 kudos