Access For All
A place to find out all about O2’s Accessibility options, get support and share experiences. Any feedback and ideas are welcome.
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Forum Posts

Android Accessibility Videos 📱

Here are some Android Accessibility videos These are guides on how to use hearing aid support, voice access, sound amplifier and many other functions and features that you can utilise on your Android device. We hope that some of these videos can be u...

RafaC by Community Manager
  • 0 replies
  • 0 kudos

Apple Accessibility Videos 📱

Below, are some of Apple's very own accessibility videos for the iPhone. From using your iPhone without seeing the screen, to adapting gestures to your physical needs, discover how the accessibility features built into your Apple devices can help you...

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lewys-gp by Former Staff
  • 3 replies
  • 2 kudos

A guide to personalising your phone

Hi everyone, Have you ever struggled to read your text messages because of the font being too small to read? Or wondered if elements on your device's display could be bigger, smaller, darker or brighter based on your personal preference? There are ma...

Adjusting Text Size on Android - step 1 Adjusting Text Size on Android - step 2 Adjusting Text Size on Android - step 3 Adjusting Text Size on Android - before
Marjo by Former Staff
  • 12 replies
  • 4 kudos

Access For You: Registration

Hi everyone, If you would like to register for our Access For You service please send us a private message* with the following details and one of our team will get back to you. *In order to send a private message you will need to sign in with your My...

Access for All logo
EmilieT by Former Staff
  • 0 replies
  • 3 kudos

Access For All

Hi everyone, Welcome to the Access For All board! In this space, you will be able to find out all about O2’s Accessibility options, get support and share experiences. All feedback and ideas are welcome, and if you're not sure where to start here are ...

Access for All logo
EmilieT by Former Staff
  • 7 replies
  • 1 kudos

Proof of purchase Huawei claim

Hi Guys, i called up o2 last wednesday asking for a proof of purchase to claim money back on huawei device but they have still not sent me one. The emails i got when i purchased the phone according to huawei aren't good enough to make a claim. I have...

sj1234 by Level 1: Joiner
  • 6 replies
  • 0 kudos

Parental control

Am I 18+ and I am unable to turn off parental control on my phone. I do not have a credit card and am unable to visit an o2 store. Is there another way this can be turned off?

Liane by Level 1: Joiner
  • 7 replies
  • 0 kudos

Resolved! Where to find receipt number

I need you to help me know where I can find my receipt number on a phone I purchased in-store. I need the receipt number in order to redeem a certain amount from the phone company so if you have any idea where I can find my receipt number on the rece...

KingAmo by Level 15: Gaining a Reputation
  • 4 replies
  • 0 kudos

PAC Code

Can anyone help me!?I’ve just received my new sim from O2 and I need to give them my PAC code so I can keep my number but every time I try and call through I’m just on hold forever and worried that they are closed. I need this for work on Monday. The...


Has anyone else had message off this number 07990946728 claiming to be o2

Suej20 by Level 1: Joiner
  • 6 replies
  • 0 kudos

age verification

hi there, i want to access over 18 site but i cant as i dont have a credit card, i only have a debit card, and non of the shops are open for me to take my ID to prove my age. how else can i verify my age please? can anyone help? thanks

jayyhirst by Level 1: Joiner
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My contract has been cancelled due to failed payments & I would like to try & get back upto speed but I cannot speak to anyone as I cannot make calls

Jambo by Level 1: Joiner
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  • 0 kudos

Covid isolation support

HelloAre O2 going to help provide internet only sims for the elderly? My Grandmother does not have a line nor a mobile phone. I am going to give her my tablet but need a sim for her to access WhatsApp for face time calling with the family. She is 86 ...

Steph8 by Level 1: Joiner
  • 3 replies
  • 0 kudos