Access For All
A place to find out all about O2’s Accessibility options, get support and share experiences. Any feedback and ideas are welcome.
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Forum Posts

Android Accessibility Videos 📱

Here are some Android Accessibility videos These are guides on how to use hearing aid support, voice access, sound amplifier and many other functions and features that you can utilise on your Android device. We hope that some of these videos can be u...

RafaC by Former Staff
  • 5194 Views
  • 0 replies
  • 0 kudos

Apple Accessibility Videos 📱

Below, are some of Apple's very own accessibility videos for the iPhone. From using your iPhone without seeing the screen, to adapting gestures to your physical needs, discover how the accessibility features built into your Apple devices can help you...

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lewys-gp by Former Staff
  • 7533 Views
  • 3 replies
  • 2 kudos

A guide to personalising your phone

Hi everyone, Have you ever struggled to read your text messages because of the font being too small to read? Or wondered if elements on your device's display could be bigger, smaller, darker or brighter based on your personal preference? There are ma...

Adjusting Text Size on Android - step 1 Adjusting Text Size on Android - step 2 Adjusting Text Size on Android - step 3 Adjusting Text Size on Android - before
Marjo by Former Staff
  • 12178 Views
  • 12 replies
  • 4 kudos

Access For You: Registration

Hi everyone, If you would like to register for our Access For You service please send us a private message* with the following details and one of our team will get back to you. *In order to send a private message you will need to sign in with your My...

Access for All logo
EmilieT by Former Staff
  • 31063 Views
  • 0 replies
  • 3 kudos

Access For All

Hi everyone, Welcome to the Access For All board! In this space, you will be able to find out all about O2’s Accessibility options, get support and share experiences. All feedback and ideas are welcome, and if you're not sure where to start here are ...

Access for All logo
EmilieT by Former Staff
  • 9991 Views
  • 7 replies
  • 1 kudos

Sim

Hi I am trying to activate a new sim on my daughters phone. But I have no luck. Any suggestions?

Radka by Level 1: Joiner
  • 191 Views
  • 1 replies
  • 0 kudos

Resolved! Nintendo switch

Hi, i went through all the online forms to order and purchase a nintendo switch oled and i received all the emails about legal information and direct debits and such, and it included a date upon which the switch was meant to be delivered. However i h...

Armstron by Level 1: Joiner
  • 344 Views
  • 2 replies
  • 0 kudos

Resolved! Macedonia phone use abroad please help

Can anyone advise as O2 do not make it clear what phone use is from Macedonia in Europe can’t find the country listed anywhere ? And info sketchy to say the least as usual

Resolved! Virgin Media/EE Mobile phone changeover to O2.

I was contacted by Virgin Media back in January 2023 to change my Broadband/TV/Mobile contract. The Broadband and TV went without any problems, but the change of contract from EE who I have never had any problems with, to O2 has been a nightmare. My ...

Dm-1960 by Level 1: Joiner
  • 776 Views
  • 2 replies
  • 0 kudos

Resolved! Mobile charges in Canada

I am travelling to Canada in 10 Days. Can you advise me regarding mobile phone use particularly roaming charges whilst I am in the country

Mike5973 by Level 1: Joiner
  • 3185 Views
  • 1 replies
  • 0 kudos

Resolved! Problems switching to pay as you go

I am having problems switching to pay as you go. Called them and been hung up on and chat has been turned off and won't connect to an advisor as they know what I want to do. I need to do this as I took out a 1 year contract and they locked the mobile...

MariaW by Level 1: Joiner
  • 299 Views
  • 1 replies
  • 0 kudos

Resolved! Ann Summers website access

can anyone tell me why I get the following message when I try and access the Ann Summers website...It's not trying to steal or impersonate....It's just an ecommerce website! "This connection is not private""This website may be impersonating www.annsu...

eq123 by Level 1: Joiner
  • 10300 Views
  • 6 replies
  • 0 kudos

Resolved! Reclaim old phone number

Hello, Please can you send me the PAC code for my previous phone number +xxxxxxxxxxx? My phone and sim card were stolen a few months ago, in Colombia. I had unlocked the sim card before travelling and ended my contract with O2. At the time of the rob...