Access For All
A place to find out all about O2’s Accessibility options, get support and share experiences. Any feedback and ideas are welcome.
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Forum Posts

Android Accessibility Videos 📱

Here are some Android Accessibility videos These are guides on how to use hearing aid support, voice access, sound amplifier and many other functions and features that you can utilise on your Android device. We hope that some of these videos can be u...

RafaC by Community Manager
  • 0 replies
  • 0 kudos

Apple Accessibility Videos 📱

Below, are some of Apple's very own accessibility videos for the iPhone. From using your iPhone without seeing the screen, to adapting gestures to your physical needs, discover how the accessibility features built into your Apple devices can help you...

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lewys-gp by Community Manager
  • 3 replies
  • 2 kudos

A guide to personalising your phone

Hi everyone, Have you ever struggled to read your text messages because of the font being too small to read? Or wondered if elements on your device's display could be bigger, smaller, darker or brighter based on your personal preference? There are ma...

Adjusting Text Size on Android - step 1 Adjusting Text Size on Android - step 2 Adjusting Text Size on Android - step 3 Adjusting Text Size on Android - before
Marjo by Former Staff
  • 12 replies
  • 4 kudos

Access For You: Registration

Hi everyone, If you would like to register for our Access For You service please send us a private message* with the following details and one of our team will get back to you. *In order to send a private message you will need to sign in with your My...

Access for All logo
EmilieT by Former Staff
  • 0 replies
  • 3 kudos

Access For All

Hi everyone, Welcome to the Access For All board! In this space, you will be able to find out all about O2’s Accessibility options, get support and share experiences. All feedback and ideas are welcome, and if you're not sure where to start here are ...

Access for All logo
EmilieT by Former Staff
  • 7 replies
  • 1 kudos

age verification

hi there, i want to access over 18 site but i cant as i dont have a credit card, i only have a debit card, and non of the shops are open for me to take my ID to prove my age. how else can i verify my age please? can anyone help? thanks

jayyhirst by Level 1: Joiner
  • 1 replies
  • 0 kudos


My contract has been cancelled due to failed payments & I would like to try & get back upto speed but I cannot speak to anyone as I cannot make calls

Jambo by Level 1: Joiner
  • 1 replies
  • 0 kudos

Covid isolation support

HelloAre O2 going to help provide internet only sims for the elderly? My Grandmother does not have a line nor a mobile phone. I am going to give her my tablet but need a sim for her to access WhatsApp for face time calling with the family. She is 86 ...

Steph8 by Level 1: Joiner
  • 3 replies
  • 0 kudos

Ambulant Accessible tickets for concerts

Hi there, I have purchased concert tickets through ticketmaster for a few concerts and have been told that i need to contact you for access tickets for my PA as they are in your venue. I have tried to do this via email but have had no luck as i have ...

S6RKC by Level 1: Joiner
  • 2 replies
  • 0 kudos

Access card

Hi,yes I called 02 glasgow academy and got through to speak to someone no problem ,asked them about access sitting.Explained I had Access card, they said there would be no problem being put up on wheelchair platform.All I had to do was buy a regular ...

Music22 by Level 1: Joiner
  • 5 replies
  • 0 kudos

Resolved! Access for you

Does anyone know how long it takes for the Access for you team to get in touch after you have sent email registrationChris7

Chris7 by Level 1: Joiner
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  • 0 kudos

Resolved! Unpaid bill

For some Reason O2 have taken to not taking the monthly direct debit from my account!Then any acces to be able to pay it is in perfect timing unavailable.This ends up meaning my bill is unpaid and then the *bleep* add on money to my bill for "late pa...

Annoyed3 by Level 1: Joiner
  • 2 replies
  • 0 kudos

Do you know sign language?

Hi guys, This weekend, the world will be celebrating the International Day of Sign Languages. The date picked for this day, September 23rd, actually marks the day the World Federation of the Deaf was established in 1951. There's been a lot of progres...

EmilieT by Former Staff
  • 22 replies
  • 0 kudos