Access For All
A place to find out all about O2’s Accessibility options, get support and share experiences. Any feedback and ideas are welcome.
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Forum Posts

Android Accessibility Videos 📱

Here are some Android Accessibility videos These are guides on how to use hearing aid support, voice access, sound amplifier and many other functions and features that you can utilise on your Android device. We hope that some of these videos can be u...

RafaC by Community Manager
  • 0 replies
  • 0 kudos

Apple Accessibility Videos 📱

Below, are some of Apple's very own accessibility videos for the iPhone. From using your iPhone without seeing the screen, to adapting gestures to your physical needs, discover how the accessibility features built into your Apple devices can help you...

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lewys-gp by Former Staff
  • 3 replies
  • 2 kudos

A guide to personalising your phone

Hi everyone, Have you ever struggled to read your text messages because of the font being too small to read? Or wondered if elements on your device's display could be bigger, smaller, darker or brighter based on your personal preference? There are ma...

Adjusting Text Size on Android - step 1 Adjusting Text Size on Android - step 2 Adjusting Text Size on Android - step 3 Adjusting Text Size on Android - before
Marjo by Former Staff
  • 12 replies
  • 4 kudos

Access For You: Registration

Hi everyone, If you would like to register for our Access For You service please send us a private message* with the following details and one of our team will get back to you. *In order to send a private message you will need to sign in with your My...

Access for All logo
EmilieT by Former Staff
  • 0 replies
  • 3 kudos

Access For All

Hi everyone, Welcome to the Access For All board! In this space, you will be able to find out all about O2’s Accessibility options, get support and share experiences. All feedback and ideas are welcome, and if you're not sure where to start here are ...

Access for All logo
EmilieT by Former Staff
  • 7 replies
  • 1 kudos

e sim

Hi i have just joined 02 and have activated my E-sim on my iphone 11 but i cannot get any serviceI have noticed that my number is not saved and i cannot save this?Can anyone help please


Lady called me today and I decided to upgrade, she sent me the email to click and go and make the payment and confirm the upgrade but it’s not letting me make the payment. Keeps telling me to check the address, which is the correct address and is the...

Nicole27 by Level 1: Joiner
  • 4 replies
  • 0 kudos

Resolved! Sim Swap into upgrade but now number not working

Help, i have just upgraded my phone, sim swapped and now my number is not recognised, i cannot receive incoming or make outgoing calls, any advice would be much appreciated, i have tried looking online and i have tried calling but they keep cutting m...

Gem38 by Level 1: Joiner
  • 14 replies
  • 0 kudos

Resolved! Internet access

How do I unlock internet restrictions

000 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Need an email address.

Can anybody provide me with an email address to contact 02. Can not get through to anybody and my phone has been cut off.

EMR90 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Returning a upgraded handset

Hi I have recently upgraded my handset but have ordered the wrong one. Can I return the handset and change for anthor one?

Riskpro by Level 1: Joiner
  • 4 replies
  • 0 kudos

Wifi calls

HiI have a Samsung S9 plus but we dont get a mobile signal at home. I've heard about wifi calling but cant seem to set it up. Can anyone help please?ThanksDonna

Medonna by Level 1: Joiner
  • 10 replies
  • 0 kudos

Resolved! O2 refresh

Hi, I have paid off my device and I’m now only paying for airtime. I want to upgrade but I’m not sure what happens with the o2 refresh that I’m on

J0sh by Level 1: Joiner
  • 2 replies
  • 0 kudos

01933 Numbers

Hi, does anybody know if 01933 numbers chargeable?

Tuk by Level 1: Joiner
  • 2 replies
  • 0 kudos

Huawei P Smart

Hi ive just started having problems with my phone which i got in july last yr. It is doing actions on it own!Its fine one minute then i can type a text and it starts putting c and v's in the text and it types a few on its own. I then go to open an ap...

NH by Level 1: Joiner
  • 5 replies
  • 0 kudos