Access For All
A place to find out all about O2’s Accessibility options, get support and share experiences. Any feedback and ideas are welcome.
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Forum Posts

Android Accessibility Videos 📱

Here are some Android Accessibility videos These are guides on how to use hearing aid support, voice access, sound amplifier and many other functions and features that you can utilise on your Android device. We hope that some of these videos can be u...

RafaC by Former Staff
  • 5099 Views
  • 0 replies
  • 0 kudos

Apple Accessibility Videos 📱

Below, are some of Apple's very own accessibility videos for the iPhone. From using your iPhone without seeing the screen, to adapting gestures to your physical needs, discover how the accessibility features built into your Apple devices can help you...

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lewys-gp by Former Staff
  • 7377 Views
  • 3 replies
  • 2 kudos

A guide to personalising your phone

Hi everyone, Have you ever struggled to read your text messages because of the font being too small to read? Or wondered if elements on your device's display could be bigger, smaller, darker or brighter based on your personal preference? There are ma...

Adjusting Text Size on Android - step 1 Adjusting Text Size on Android - step 2 Adjusting Text Size on Android - step 3 Adjusting Text Size on Android - before
Marjo by Former Staff
  • 11806 Views
  • 12 replies
  • 4 kudos

Access For You: Registration

Hi everyone, If you would like to register for our Access For You service please send us a private message* with the following details and one of our team will get back to you. *In order to send a private message you will need to sign in with your My...

Access for All logo
EmilieT by Former Staff
  • 30866 Views
  • 0 replies
  • 3 kudos

Access For All

Hi everyone, Welcome to the Access For All board! In this space, you will be able to find out all about O2’s Accessibility options, get support and share experiences. All feedback and ideas are welcome, and if you're not sure where to start here are ...

Access for All logo
EmilieT by Former Staff
  • 9753 Views
  • 7 replies
  • 1 kudos

Fraud team have not been in contact

Hi all, So my family and I had fraud committed on all of our accounts, two of the cases were resolved within the advised 10 days, but one of the cases is still outstanding and its been a month with no response or resolution from the fraud team at all...

Shenade by Level 1: Joiner
  • 724 Views
  • 5 replies
  • 0 kudos

Resolved! France

Wife’s in France soon we are both on 02 what are the call and text charges please between us

11geoff11 by Level 1: Joiner
  • 218 Views
  • 2 replies
  • 0 kudos

Broken screen pixel 6a

My sons cracked his screen on a Google pixel 6a, we don't have insurance but does anyone know the best way to get it fixed ?

Resolved! Transferring a telephone number to a new account

I have an account under which I currently pay for my son's number. He wants to set up his own account now but I'm having trouble sorting this out, has anyone else done this and if so can you help

Jane17 by Level 1: Joiner
  • 253 Views
  • 3 replies
  • 0 kudos

Resolved! Order placement

Hi, I placed a order of the iPhone 14 pro max and was told could take up to 48 hours for the order to be accepted but I still haven’t heard anything back? I was wondering if the order had gone through or not and how long it would be before my new pho...

Resolved! App login

I’ve changed from top up to monthly but I couldn’t access to O2 app. and also I had 9,75 pounds in top up account before so now what happened to it?

Murat1 by Level 1: Joiner
  • 273 Views
  • 2 replies
  • 0 kudos

Resolved! 6GB usage in 2 days?

HelloMy son has just had text from o2 saying he's used 6GB data in 2 days. He hasn't changed any behaviour and doesn't usually use anywhere near that amount in a whole month. What could have happened here? Many thanksBT

BT4 by Level 1: Joiner
  • 683 Views
  • 9 replies
  • 0 kudos

Resolved! Deal on earbuds

I recently upgraded my account. There was an offer to get get earbuds for £1 but I can't find any way to redeem that offer. Help?

ian1957 by Level 1: Joiner
  • 177 Views
  • 1 replies
  • 0 kudos