Access For All
A place to find out all about O2’s Accessibility options, get support and share experiences. Any feedback and ideas are welcome.
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Forum Posts

Why is this board read only?

Hello, Have you visited the Access For All board and are questioning why you're unable to post? I've recently reviewed the boards currently active in our Community, intending to reduce the number of boards and simplify our Community structure. After ...

Dave-O2 by Community Manager
  • 0 replies
  • 1 kudos

Tracking an order link to Royal mail,

Hi,I can't access while nails up to date tracking information via the O2 website.The options copy the number and track and order takes me to royal mail website and the numbers incorrect.Is it just me or has anyone else have this same thing happen.Tha...

Resolved! Need help urgent

bought a )2 sim card having arrived from NZ. Now after a month it has finished and i need top up. This is not possible without a UK bank account or credit card. Can I go to O2 store and pay cash for a top up?. I find this unbelievable and have spent ...

nickyd by Level 1: Joiner
  • 3 replies
  • 0 kudos

Resolved! Pay bill

Hi need to chat live

Lal by Level 1: Joiner
  • 2 replies
  • 0 kudos

Powerboats pro

Does anyone know when the powerboats will be back in stock

01ginge by Level 1: Joiner
  • 2 replies
  • 0 kudos

Fake o2 accounts set up in my name and now it is affecting my credit score?!?!

I have had three 02 accounts illegally set up in my name. I have wasted many hours of my life chasing the fraud team to get this matter resolved, without success. First, I was told that it would take 30 working days to process and now that date has e...

Benj2233 by Level 1: Joiner
  • 3 replies
  • 0 kudos

‘3 months of Disney on us’ not working

Hi ‘3 months of Disney on us’ not working I was sent a text from o2 and when I click on it it just directs me to the O2 Prioity and then states “The Priority content is not available“ Has this happened to anyone else ?it seems like every offer I have...

Extra data

I m in Romania at the time and data running low.What can I do to buy more as Bolt on is for the ones outside Europe?thank you

Marissa13 by Level 1: Joiner
  • 3 replies
  • 0 kudos

Resolved! Billing

hi there i have ordered a phone over a month ago now i have been unable to collect it as i have no photo identification so the phone should be sent back to o2 and the contract cancelled after 7 days i am still being billed for a phone i’ve not used o...

DaveSteer by Level 1: Joiner
  • 1 replies
  • 0 kudos