Access For All
A place to find out all about O2’s Accessibility options, get support and share experiences. Any feedback and ideas are welcome.
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Forum Posts

Android Accessibility Videos 📱

Here are some Android Accessibility videos These are guides on how to use hearing aid support, voice access, sound amplifier and many other functions and features that you can utilise on your Android device. We hope that some of these videos can be u...

RafaC by Former Staff
  • 5051 Views
  • 0 replies
  • 0 kudos

Apple Accessibility Videos 📱

Below, are some of Apple's very own accessibility videos for the iPhone. From using your iPhone without seeing the screen, to adapting gestures to your physical needs, discover how the accessibility features built into your Apple devices can help you...

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lewys-gp by Former Staff
  • 7305 Views
  • 3 replies
  • 2 kudos

A guide to personalising your phone

Hi everyone, Have you ever struggled to read your text messages because of the font being too small to read? Or wondered if elements on your device's display could be bigger, smaller, darker or brighter based on your personal preference? There are ma...

Adjusting Text Size on Android - step 1 Adjusting Text Size on Android - step 2 Adjusting Text Size on Android - step 3 Adjusting Text Size on Android - before
Marjo by Former Staff
  • 11642 Views
  • 12 replies
  • 4 kudos

Access For You: Registration

Hi everyone, If you would like to register for our Access For You service please send us a private message* with the following details and one of our team will get back to you. *In order to send a private message you will need to sign in with your My...

Access for All logo
EmilieT by Former Staff
  • 30750 Views
  • 0 replies
  • 3 kudos

Access For All

Hi everyone, Welcome to the Access For All board! In this space, you will be able to find out all about O2’s Accessibility options, get support and share experiences. All feedback and ideas are welcome, and if you're not sure where to start here are ...

Access for All logo
EmilieT by Former Staff
  • 9655 Views
  • 7 replies
  • 1 kudos

Calls

Can't hear anyone when receiving or making outgoing calls

Kirsty77 by Level 1: Joiner
  • 149 Views
  • 3 replies
  • 0 kudos

Can’t access both phones on account

I have an o2 account and always use the APP to pay mine and my husband’s phones. Now when I log on, my phone isn’t there anymore and I’m faced with this message “We've updated our systems and some mobiles no longer show in your account view The accou...

DanBurt73 by Level 1: Joiner
  • 200 Views
  • 2 replies
  • 0 kudos

PAC code when can't receive texts.

I have had an ongoing issue receiving calls and texts since losing my phone and having a new phone about 14 days ago. I am receiving chemo so my phone is a lifeline to me for pain management etc. As O2 have said the issue is theirs but are unable to ...

Ponty by Level 1: Joiner
  • 199 Views
  • 3 replies
  • 0 kudos

Customer Service Contact

I have tried calling o2 for 5 days now, totalling 10 hours of hold music to talk to someone urgently about my account and can’t get hold of anyone. I have tried these numbers; 0800 588 42130800 902 02170344 809 0202PLEASE HELP

Resolved! Cancellation

An ex friend of mine has a pay monthly phone on my account that is sim only as the contract is up, can I cancel this sim without him having to request a pac or stac code? I just don’t want the money to come out of my bank anymore.

Angie5 by Level 1: Joiner
  • 191 Views
  • 2 replies
  • 0 kudos

Resolved! Not received item offer code or link from order

Hi. I ordered a Apple watch 9 with the offer of some ear buds and it's been 24 days and i've not received any info on how to apply for them or get them. And now the offer isn't on the watch anymore but was when i ordered it, will i still get them?

Harrison2 by Level 1: Joiner
  • 132 Views
  • 1 replies
  • 0 kudos

binnybiju05**Personal info**

Hi, I'm Binny I orderd new phone in your website online and i can't check details and track the delivery and i can't log in your app i try so many times could you please check it for me

Binny by Level 1: Joiner
  • 103 Views
  • 1 replies
  • 0 kudos

Resolved! Eygypt

Would you suggest roaming or airplane mode?

Stu6 by Level 1: Joiner
  • 135 Views
  • 1 replies
  • 0 kudos

Resolved! SIM card

I am upgrading to an iPhone 11 from an iPhone 7 but my sim won’t fit. Do I need to change the sim?

Tricia2 by Level 1: Joiner
  • 147 Views
  • 1 replies
  • 0 kudos