Access For All
A place to find out all about O2’s Accessibility options, get support and share experiences. Any feedback and ideas are welcome.
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Why is this board read only?

Hello, Have you visited the Access For All board and are questioning why you're unable to post? I've recently reviewed the boards currently active in our Community, intending to reduce the number of boards and simplify our Community structure. After ...

Dave-O2 by Community Manager
  • 21 Views
  • 0 replies
  • 0 kudos

A guide to personalising your phone

Hi everyone, Have you ever struggled to read your text messages because of the font being too small to read? Or wondered if elements on your device's display could be bigger, smaller, darker or brighter based on your personal preference? There are ma...

Adjusting Text Size on Android - step 1 Adjusting Text Size on Android - step 2 Adjusting Text Size on Android - step 3 Adjusting Text Size on Android - before
Marjo by Former Staff
  • 13023 Views
  • 12 replies
  • 4 kudos

Access For You: Registration

Hi everyone, If you would like to register for our Access For You service please send us a private message* with the following details and one of our team will get back to you. *In order to send a private message you will need to sign in with your My...

Access for All logo
EmilieT by Former Staff
  • 31657 Views
  • 0 replies
  • 3 kudos

Access For All

Hi everyone, Welcome to the Access For All board! In this space, you will be able to find out all about O2’s Accessibility options, get support and share experiences. All feedback and ideas are welcome, and if you're not sure where to start here are ...

Access for All logo
EmilieT by Former Staff
  • 10533 Views
  • 7 replies
  • 1 kudos

Resolved! How to stop Go to text message offers

Anybody know how to stop O2 texts offers from coming through as they come through at like 9 o’clock in the morning and I do not ever get up at that time and it proper disturbs my sleep it’s really annoying every time I ring the helper and they’re jus...

Leave O2

Im trying to leaveI have tried several times, cleared security questions and been put through to next departement several times,then they click out! Very slow process, if you do not accept me leaving its a form of economical slavery.I have left UK, p...

Thur by Level 1: Joiner
  • 160 Views
  • 2 replies
  • 0 kudos

Lost sim abroad

Hii have lost my sim whilst abroad. I put a local sim into my phone and have mislaid the original O2 SIM card. My current sim will not let me call abroad to the O2 contact number. There is no email OTAC option when I try to log into my O2 account, on...

Phanlanx by Level 1: Joiner
  • 163 Views
  • 1 replies
  • 0 kudos

Resolved! imessage and phone number not registering

i changed from another provider a few weeks ago and kept my phone number changed over all fine now my imessage isn’t working and my phone number is coming up as the o2 number i was given to begin with

Kristen by Level 1: Joiner
  • 147 Views
  • 1 replies
  • 0 kudos

Resolved! Help

Need help getting to speak on behalf for Chris please help

Chris7 by Level 1: Joiner
  • 179 Views
  • 1 replies
  • 0 kudos

Wrong bill

I need help with my bill

Bettyboo by Level 1: Joiner
  • 167 Views
  • 1 replies
  • 0 kudos

Resolved! How do I cancel my sim contract

Can someone help me to cancel my sim contract, had it with virgin media and have never used the sim as was on another phone contract

Cookie3 by Level 1: Joiner
  • 709 Views
  • 6 replies
  • 1 kudos

Resolved! Help

I got an email and text message to say thankyou for your recent order. Someone has got into my account and has added a sim only coming to £55 and it wasn't me. The adress on it is wrong how do I cancel it?

Kirstie3 by Level 1: Joiner
  • 230 Views
  • 1 replies
  • 0 kudos

Resolved! Broadband in Italy

 How to buy broadband data for Italy whilst on holiday 

GAT1 by Level 1: Joiner
  • 191 Views
  • 1 replies
  • 0 kudos

Resolved! Roaming charges

I pay for 2 phones, (REMOVED) and (REMOVED) and the users are going to the USA. What are my options for roaming charges and using the phone abroad

SDRL by Level 1: Joiner
  • 193 Views
  • 1 replies
  • 0 kudos