Access For All
A place to find out all about O2’s Accessibility options, get support and share experiences. Any feedback and ideas are welcome.
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Forum Posts

Android Accessibility Videos 📱

Here are some Android Accessibility videos These are guides on how to use hearing aid support, voice access, sound amplifier and many other functions and features that you can utilise on your Android device. We hope that some of these videos can be u...

RafaC by Former Staff
  • 5185 Views
  • 0 replies
  • 0 kudos

Apple Accessibility Videos 📱

Below, are some of Apple's very own accessibility videos for the iPhone. From using your iPhone without seeing the screen, to adapting gestures to your physical needs, discover how the accessibility features built into your Apple devices can help you...

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lewys-gp by Former Staff
  • 7519 Views
  • 3 replies
  • 2 kudos

A guide to personalising your phone

Hi everyone, Have you ever struggled to read your text messages because of the font being too small to read? Or wondered if elements on your device's display could be bigger, smaller, darker or brighter based on your personal preference? There are ma...

Adjusting Text Size on Android - step 1 Adjusting Text Size on Android - step 2 Adjusting Text Size on Android - step 3 Adjusting Text Size on Android - before
Marjo by Former Staff
  • 12139 Views
  • 12 replies
  • 4 kudos

Access For You: Registration

Hi everyone, If you would like to register for our Access For You service please send us a private message* with the following details and one of our team will get back to you. *In order to send a private message you will need to sign in with your My...

Access for All logo
EmilieT by Former Staff
  • 31048 Views
  • 0 replies
  • 3 kudos

Access For All

Hi everyone, Welcome to the Access For All board! In this space, you will be able to find out all about O2’s Accessibility options, get support and share experiences. All feedback and ideas are welcome, and if you're not sure where to start here are ...

Access for All logo
EmilieT by Former Staff
  • 9967 Views
  • 7 replies
  • 1 kudos

Identity fraud where O2 will not help or respond

I reported to O2 in October 2023 that I have been a victim of identity theft, where someone has set up a fraudulent account with O2. I was told that they would look into it and get back to me within 30 days. After several emails and phone calls I am ...

Resolved! EU data roaming longterm

Hello, I live in the UK, but I plan to study in Europe for two years. Since I would be coming back to the UK at various points for holiday periods, I would ideally have a phone plan where I can use data both within the UK, and also in the EU longterm...

EHam by Level 1: Joiner
  • 429 Views
  • 5 replies
  • 0 kudos

Resolved! Privacy

How do I turn off my parental controls- it restricts me to certain over 18 websites and would like to turn it off?

Jb1991 by Level 1: Joiner
  • 103 Views
  • 1 replies
  • 0 kudos

Resolved! Bill

Have just opened a new monthly contract today and says I'll be charged on the 19th which for the month which is only just over two weeks?

Stadz8 by Level 1: Joiner
  • 114 Views
  • 1 replies
  • 0 kudos

Joining O2

Hi, I’ve had a message on my phone saying “Thank you for your request regarding application NC————.We're pleased to say it's been accepted. Please login to your account to see what to do next.” However I’ve logged in and can’t see anything. Can anyon...

Resolved! phone number

hi I'm waiting on my old number to be changed

stabb044 by Level 1: Joiner
  • 109 Views
  • 1 replies
  • 0 kudos

Lost phone

********** phone on my account lost needs blocking [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

shankly77 by Level 1: Joiner
  • 209 Views
  • 4 replies
  • 0 kudos

Sign in to account

I can’t log into the o2 app and I’m trying to add the bolt travel things but it’s saying I don’t have an account

Bethany4 by Level 1: Joiner
  • 155 Views
  • 2 replies
  • 0 kudos

Linking virgin accounts so I can change my tarrif

PLEASE HELPi have two numbers, originally Virginboth have been transferred to O2i spent over THREE hours talking to ???? Regarding the fact that although I pay for two numbers at separate times of the month I can only see one on my O2 account. I just...