Access For All
A place to find out all about O2’s Accessibility options, get support and share experiences. Any feedback and ideas are welcome.
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Forum Posts

Android Accessibility Videos 📱

Here are some Android Accessibility videos These are guides on how to use hearing aid support, voice access, sound amplifier and many other functions and features that you can utilise on your Android device. We hope that some of these videos can be u...

RafaC by Former Staff
  • 5216 Views
  • 0 replies
  • 0 kudos

Apple Accessibility Videos 📱

Below, are some of Apple's very own accessibility videos for the iPhone. From using your iPhone without seeing the screen, to adapting gestures to your physical needs, discover how the accessibility features built into your Apple devices can help you...

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lewys-gp by Former Staff
  • 7569 Views
  • 3 replies
  • 2 kudos

A guide to personalising your phone

Hi everyone, Have you ever struggled to read your text messages because of the font being too small to read? Or wondered if elements on your device's display could be bigger, smaller, darker or brighter based on your personal preference? There are ma...

Adjusting Text Size on Android - step 1 Adjusting Text Size on Android - step 2 Adjusting Text Size on Android - step 3 Adjusting Text Size on Android - before
Marjo by Former Staff
  • 12279 Views
  • 12 replies
  • 4 kudos

Access For You: Registration

Hi everyone, If you would like to register for our Access For You service please send us a private message* with the following details and one of our team will get back to you. *In order to send a private message you will need to sign in with your My...

Access for All logo
EmilieT by Former Staff
  • 31115 Views
  • 0 replies
  • 3 kudos

Access For All

Hi everyone, Welcome to the Access For All board! In this space, you will be able to find out all about O2’s Accessibility options, get support and share experiences. All feedback and ideas are welcome, and if you're not sure where to start here are ...

Access for All logo
EmilieT by Former Staff
  • 10044 Views
  • 7 replies
  • 1 kudos

Receiving messages from a disconnected number

My daughter has changed her mobile number, I am Still receiving messages from her old and new number , even though when you ring her old number it's disconnected? I have now blocked her old number , but I cannot receive any messages at all now , only...

Wuwendy by Level 1: Joiner
  • 208 Views
  • 1 replies
  • 0 kudos

Possible scam

I've had phone calls claiming to be from o2 need to see if they are genuine

Mj12 by Level 1: Joiner
  • 1059 Views
  • 8 replies
  • 0 kudos

O2 customer support

I am having issue with my upgrade spoken to someone on chat and on customer service but still have no answers or resolution anyone have any ideas apart from cancelling all contracts and finding somewhere better

International call error

I and my family have been with O2 for around 20 years and on Thursday I accidentally phoned my son using my mobile network rather than my usual WhatsApp. I was distraught when I realised my error and discovered that I have been billed over £126. I ha...

Mummylegs by Level 1: Joiner
  • 309 Views
  • 2 replies
  • 0 kudos

Resolved! Unable to make calls when abroad

Hi I was unable to make calls on my phone when I was abroad last year. I’m going away again soon and I do not want this to happen again. The roaming settings on my phone were all correct at the time. Is my phone being blocked from your end. Please ad...

Mads2020 by Level 1: Joiner
  • 333 Views
  • 1 replies
  • 0 kudos

Resolved! PAC code issues

Hi guys im not sure if anyone else has had this but I’ve requested a PAC code and it has not come through but after speaking to an agent on the phone they are saying I’ve already requested a PAC code and that they have sent me a PAC code but I have n...

ikakz123 by Level 1: Joiner
  • 266 Views
  • 1 replies
  • 0 kudos

Resolved! Smart Delay

Is this available at Cardiff Airport. If so how do I register my flight

HPK by Level 1: Joiner
  • 782 Views
  • 1 replies
  • 0 kudos

My O2

How many times do I have to change my password and security answer before things actually work? 48 hours has now exceeded 48 days and still the system fails to update with an Email address and password that are recognised. Virtual assistant says go t...

Mcjocky1 by Level 1: Joiner
  • 432 Views
  • 2 replies
  • 0 kudos