Access For All
A place to find out all about O2’s Accessibility options, get support and share experiences. Any feedback and ideas are welcome.
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Forum Posts

Android Accessibility Videos 📱

Here are some Android Accessibility videos These are guides on how to use hearing aid support, voice access, sound amplifier and many other functions and features that you can utilise on your Android device. We hope that some of these videos can be u...

RafaC by Former Staff
  • 5170 Views
  • 0 replies
  • 0 kudos

Apple Accessibility Videos 📱

Below, are some of Apple's very own accessibility videos for the iPhone. From using your iPhone without seeing the screen, to adapting gestures to your physical needs, discover how the accessibility features built into your Apple devices can help you...

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lewys-gp by Former Staff
  • 7498 Views
  • 3 replies
  • 2 kudos

A guide to personalising your phone

Hi everyone, Have you ever struggled to read your text messages because of the font being too small to read? Or wondered if elements on your device's display could be bigger, smaller, darker or brighter based on your personal preference? There are ma...

Adjusting Text Size on Android - step 1 Adjusting Text Size on Android - step 2 Adjusting Text Size on Android - step 3 Adjusting Text Size on Android - before
Marjo by Former Staff
  • 12069 Views
  • 12 replies
  • 4 kudos

Access For You: Registration

Hi everyone, If you would like to register for our Access For You service please send us a private message* with the following details and one of our team will get back to you. *In order to send a private message you will need to sign in with your My...

Access for All logo
EmilieT by Former Staff
  • 31025 Views
  • 0 replies
  • 3 kudos

Access For All

Hi everyone, Welcome to the Access For All board! In this space, you will be able to find out all about O2’s Accessibility options, get support and share experiences. All feedback and ideas are welcome, and if you're not sure where to start here are ...

Access for All logo
EmilieT by Former Staff
  • 9917 Views
  • 7 replies
  • 1 kudos

Resolved! Data

My son in Morocco n costing me 44 pd data n i got volt

Kellu by Level 1: Joiner
  • 194 Views
  • 1 replies
  • 0 kudos

Resolved! Debt Relief Ordee

I have a Debt Relief Order which I have sent to the Debt Payment Team so I need my service restoring but can’t get a human to talk to .

Tim14759 by Level 1: Joiner
  • 220 Views
  • 1 replies
  • 0 kudos

Received a text message from you

I received this text saying from you was this from you? Hello. We're getting in touch to let you know that you're currently out of your minimum contract term and your monthly Airtime Plan is £10.16*, this excludes any current discounts you may have.Y...

QTP17GB3 by Level 1: Joiner
  • 520 Views
  • 1 replies
  • 0 kudos

Resolved! Fraud

I was a target of fraud last night I received a call and was caught unaware and gave access to my account the person advised was calling from o2 and was putting my payments down 50% as I was coming to end of contract I fell for it and gave him the co...

GAY by Level 1: Joiner
  • 430 Views
  • 1 replies
  • 0 kudos

Resolved! Travelling to Budapest

Hi,I'm going to be travelling to Budapest soon but it's not covered in the O2 Europe Zone and doesn't seem tp be covered by the bolt-ons either. Am I right in thinking I will be charged premium rates every time I use my phone - incoming and outgoing?...

Jenny14 by Level 1: Joiner
  • 644 Views
  • 4 replies
  • 0 kudos

Resolved! Swap my number

O2:But I waiting from Saturday on activation my keep number. 

Anonymous by Not applicable
  • 262 Views
  • 2 replies
  • 0 kudos

Accessibility Issue: Live Chat

Hi, I joined O2 last week as part of a Virgin upgrade. However, my name was spelt incorrectly. I'm unable to use a phone, because of my disability, which leaves live chat as the only option I have. However, I cannot find this option, despite being to...

Resolved! Offered 10gb @ £10/month, got 5gb @ £10/month instead

My VM package is M125 broadband. The marketing agent said he and can give me a better deal if I will get the volt package, and offered to boost my broadband speed from M125 to M250 and 10gb data, unlimited minutes and texts from o2. The price given w...

SamB2023 by Level 1: Joiner
  • 280 Views
  • 1 replies
  • 0 kudos