Access For All
A place to find out all about O2’s Accessibility options, get support and share experiences. Any feedback and ideas are welcome.
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Forum Posts

Android Accessibility Videos 📱

Here are some Android Accessibility videos These are guides on how to use hearing aid support, voice access, sound amplifier and many other functions and features that you can utilise on your Android device. We hope that some of these videos can be u...

RafaC by Community Manager
  • 0 replies
  • 0 kudos

Apple Accessibility Videos 📱

Below, are some of Apple's very own accessibility videos for the iPhone. From using your iPhone without seeing the screen, to adapting gestures to your physical needs, discover how the accessibility features built into your Apple devices can help you...

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lewys-gp by Former Staff
  • 3 replies
  • 2 kudos

A guide to personalising your phone

Hi everyone, Have you ever struggled to read your text messages because of the font being too small to read? Or wondered if elements on your device's display could be bigger, smaller, darker or brighter based on your personal preference? There are ma...

Adjusting Text Size on Android - step 1 Adjusting Text Size on Android - step 2 Adjusting Text Size on Android - step 3 Adjusting Text Size on Android - before
Marjo by Former Staff
  • 12 replies
  • 4 kudos

Access For You: Registration

Hi everyone, If you would like to register for our Access For You service please send us a private message* with the following details and one of our team will get back to you. *In order to send a private message you will need to sign in with your My...

Access for All logo
EmilieT by Former Staff
  • 0 replies
  • 3 kudos

Access For All

Hi everyone, Welcome to the Access For All board! In this space, you will be able to find out all about O2’s Accessibility options, get support and share experiences. All feedback and ideas are welcome, and if you're not sure where to start here are ...

Access for All logo
EmilieT by Former Staff
  • 7 replies
  • 1 kudos

Appalling C Service treatment - Possible Fraud !!!!

Well, my Virgin contract (tv, mobile, landline) was due for renewal a couple of months back, spoke to Virgin, agreed the contract and the SIM part of the package was now to come through O2, no problem I thought. When I was discussing the details with...

rac060804 by Level 1: Joiner
  • 8 replies
  • 0 kudos

Resolved! Number transfer

Hi, I am mid number transfer and have no service on my new sim. Transfer was scheduled for 20/7 and old sim lost service around 1400 followed by this new sim. It’s now next morning and still no service. My concern is that last month I tried to switch...

PerLE-71 by Level 1: Joiner
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  • 0 kudos

Update on lost services

It is evident O2 have a major incident and they are intentionally refusing to broadcast it and worse still allowing people to continue to do a sim swap knowing the service has been lost since last Friday and is still out with a forecast of this Frida...

Ribbo by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! Phone charger

Hi, I'm still waiting on a charger for my new Samsung phone, its been a couple of months now since I received new phone Thanks

JH7 by Level 1: Joiner
  • 2 replies
  • 1 kudos

Resolved! Swapped sim

Hi can someone help me please. I today swapped my sim over to a 5G SIM card. It was working earlier on but now all of a sudden has stopped working. Could someone help me in how to fix this please?

Courtney9 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Upfront payment

You have took the 20 pound upfront cost but not let me fill out my details for the product

Jessica13 by Level 1: Joiner
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Resolved! Roaming charges

I am in Donegal do I have to pay roaming charges

BS16 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Cancel my account

Hi everyone. I change my tariff 2 month ago. From 17 May my tariff £25.61 but I paid £75 and last month I paid £80. I don't know why. So how can I cancel my account. Thanks the answer.