Access For All
A place to find out all about O2’s Accessibility options, get support and share experiences. Any feedback and ideas are welcome.
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Forum Posts

Android Accessibility Videos 📱

Here are some Android Accessibility videos These are guides on how to use hearing aid support, voice access, sound amplifier and many other functions and features that you can utilise on your Android device. We hope that some of these videos can be u...

RafaC by Former Staff
  • 5194 Views
  • 0 replies
  • 0 kudos

Apple Accessibility Videos 📱

Below, are some of Apple's very own accessibility videos for the iPhone. From using your iPhone without seeing the screen, to adapting gestures to your physical needs, discover how the accessibility features built into your Apple devices can help you...

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lewys-gp by Former Staff
  • 7533 Views
  • 3 replies
  • 2 kudos

A guide to personalising your phone

Hi everyone, Have you ever struggled to read your text messages because of the font being too small to read? Or wondered if elements on your device's display could be bigger, smaller, darker or brighter based on your personal preference? There are ma...

Adjusting Text Size on Android - step 1 Adjusting Text Size on Android - step 2 Adjusting Text Size on Android - step 3 Adjusting Text Size on Android - before
Marjo by Former Staff
  • 12178 Views
  • 12 replies
  • 4 kudos

Access For You: Registration

Hi everyone, If you would like to register for our Access For You service please send us a private message* with the following details and one of our team will get back to you. *In order to send a private message you will need to sign in with your My...

Access for All logo
EmilieT by Former Staff
  • 31061 Views
  • 0 replies
  • 3 kudos

Access For All

Hi everyone, Welcome to the Access For All board! In this space, you will be able to find out all about O2’s Accessibility options, get support and share experiences. All feedback and ideas are welcome, and if you're not sure where to start here are ...

Access for All logo
EmilieT by Former Staff
  • 9990 Views
  • 7 replies
  • 1 kudos

Resolved! Extend roaming limit

I am on pay monthly model. Need to enable roaming. I have done that lady mentioned that we can identify limit where we enter and you can check and add more on the app. How and where on the app i can find this information. there is limit to which we c...

Huma by Level 1: Joiner
  • 184 Views
  • 1 replies
  • 0 kudos

cancel my contract bymistake

i was recently cancelled my contract bymistake and loss my number how to rejoin o2 with my old contract

ma12 by Level 1: Joiner
  • 210 Views
  • 1 replies
  • 0 kudos

It is seemingly impossible (or O2 make it as hard as possible) to access live chat via the web - why

It is seemingly impossible (or O2 make it as hard as possible) to access live chat via the web - why is this - you just go round and round in circles. I mean it should not be that difficult to do? Come on O2 Director of Customer Operations - please s...

TCOGB by Level 1: Joiner
  • 538 Views
  • 9 replies
  • 0 kudos

Tariff

My tariff has been changed or upgraded somehow without my consent or know how, how can I resolve this?

Sam84 by Level 1: Joiner
  • 156 Views
  • 1 replies
  • 0 kudos

Tariff

Hi I am currently on a £10 rolling plan which runs out on the 5th of December I would like to restart my tariff for a £15 rolling plan early please because I don’t have enough data. I have £15 in my O2 balance you can take it from.

Bradley15 by Level 1: Joiner
  • 311 Views
  • 4 replies
  • 0 kudos

Abroad

I am being asked to enter a code from a text but unable to receive a text due to data roaming off and no reception. if I turn my data roaming on to receive the text to check my account, would I be charged for it?

RB6 by Level 1: Joiner
  • 136 Views
  • 1 replies
  • 0 kudos

Resolved! PAC code

I do not understand my pac code it says Tel but when I try to phone the number it is not a phone number