Access For All
A place to find out all about O2’s Accessibility options, get support and share experiences. Any feedback and ideas are welcome.
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Forum Posts

Android Accessibility Videos 📱

Here are some Android Accessibility videos These are guides on how to use hearing aid support, voice access, sound amplifier and many other functions and features that you can utilise on your Android device. We hope that some of these videos can be u...

RafaC by Former Staff
  • 5195 Views
  • 0 replies
  • 0 kudos

Apple Accessibility Videos 📱

Below, are some of Apple's very own accessibility videos for the iPhone. From using your iPhone without seeing the screen, to adapting gestures to your physical needs, discover how the accessibility features built into your Apple devices can help you...

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lewys-gp by Former Staff
  • 7534 Views
  • 3 replies
  • 2 kudos

A guide to personalising your phone

Hi everyone, Have you ever struggled to read your text messages because of the font being too small to read? Or wondered if elements on your device's display could be bigger, smaller, darker or brighter based on your personal preference? There are ma...

Adjusting Text Size on Android - step 1 Adjusting Text Size on Android - step 2 Adjusting Text Size on Android - step 3 Adjusting Text Size on Android - before
Marjo by Former Staff
  • 12178 Views
  • 12 replies
  • 4 kudos

Access For You: Registration

Hi everyone, If you would like to register for our Access For You service please send us a private message* with the following details and one of our team will get back to you. *In order to send a private message you will need to sign in with your My...

Access for All logo
EmilieT by Former Staff
  • 31066 Views
  • 0 replies
  • 3 kudos

Access For All

Hi everyone, Welcome to the Access For All board! In this space, you will be able to find out all about O2’s Accessibility options, get support and share experiences. All feedback and ideas are welcome, and if you're not sure where to start here are ...

Access for All logo
EmilieT by Former Staff
  • 9993 Views
  • 7 replies
  • 1 kudos

Resolved! Free Pixel watch 2

I pre-ordered the Google pixel 8 pro from O2 on the 6th October in the hope that I get a free Google pixel 2 watch as advertised. I can't seem to find a way to now claim the watch. I was sent a letter in the post about claiming the watch but the link...

Zoli97 by Level 1: Joiner
  • 8007 Views
  • 5 replies
  • 0 kudos

Resolved! O2 travel opt out bolt on

Hijust got my new o2 pay as you go sim. I have a rolling monthly account. Now I’m probably being thick, but I purchased the sim primarily for use on holiday. when I activated my account it said I have o2 travel opt out bolt on active on my account. d...

Ian1968 by Level 1: Joiner
  • 1153 Views
  • 8 replies
  • 0 kudos

Resolved! Bill

Hi I need to pay an outstanding bill of £42.68 for an inactive account number (REMOVED)

International Travel

I am travelling aboard and my roaming has been blocked. I cannot make any calls or send any texts. No add ons are working just getting added to my bill. I cannot find any chat feature and im forced to call with an international number which I am payi...

Mercy-k by Level 1: Joiner
  • 196 Views
  • 1 replies
  • 0 kudos

Resolved! Caribbean travel

Hi, I need to be able to use my phone in the Caribbean from today, can you help please?

VDA by Level 1: Joiner
  • 534 Views
  • 1 replies
  • 0 kudos

Resolved! Black friday offer new contract

Dear Team , They have offered me a 40% discount iPhone 15 pro max 258 GB. which I am trading for the iPhone 13 pro max.Yesterday 05/12/2023 I received an iPhone which is white 15 pro max 512gb, the customer service Mr Adman ja asked me to return the ...

HARSHANI by Level 1: Joiner
  • 475 Views
  • 3 replies
  • 0 kudos

Contract

I have been back and forth with O2 last month about a scamming situation, I was directed to cancel my direct debits and wait until the investigation was fully carried out which was going to take around 30 days. It has been a month and I was told on t...

Nathan03 by Level 1: Joiner
  • 221 Views
  • 2 replies
  • 0 kudos