Access For All
A place to find out all about O2’s Accessibility options, get support and share experiences. Any feedback and ideas are welcome.
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Forum Posts

Android Accessibility Videos 📱

Here are some Android Accessibility videos These are guides on how to use hearing aid support, voice access, sound amplifier and many other functions and features that you can utilise on your Android device. We hope that some of these videos can be u...

RafaC by Former Staff
  • 5195 Views
  • 0 replies
  • 0 kudos

Apple Accessibility Videos 📱

Below, are some of Apple's very own accessibility videos for the iPhone. From using your iPhone without seeing the screen, to adapting gestures to your physical needs, discover how the accessibility features built into your Apple devices can help you...

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lewys-gp by Former Staff
  • 7534 Views
  • 3 replies
  • 2 kudos

A guide to personalising your phone

Hi everyone, Have you ever struggled to read your text messages because of the font being too small to read? Or wondered if elements on your device's display could be bigger, smaller, darker or brighter based on your personal preference? There are ma...

Adjusting Text Size on Android - step 1 Adjusting Text Size on Android - step 2 Adjusting Text Size on Android - step 3 Adjusting Text Size on Android - before
Marjo by Former Staff
  • 12179 Views
  • 12 replies
  • 4 kudos

Access For You: Registration

Hi everyone, If you would like to register for our Access For You service please send us a private message* with the following details and one of our team will get back to you. *In order to send a private message you will need to sign in with your My...

Access for All logo
EmilieT by Former Staff
  • 31067 Views
  • 0 replies
  • 3 kudos

Access For All

Hi everyone, Welcome to the Access For All board! In this space, you will be able to find out all about O2’s Accessibility options, get support and share experiences. All feedback and ideas are welcome, and if you're not sure where to start here are ...

Access for All logo
EmilieT by Former Staff
  • 9994 Views
  • 7 replies
  • 1 kudos

Resolved! Samsung buds

I qualified for Samsung buds for one pound the promotion code I have been given is invalid when I get to checkout

Islapie28 by Level 1: Joiner
  • 234 Views
  • 2 replies
  • 0 kudos

Payment taken, Rolling plan not renewed

What a game to try and talk to someone, automated woman doesn’t even understand the word ‘No’! Payment has been taken for the rolling plan yet not renewed!! Can someone please help!

Sarah61 by Level 1: Joiner
  • 276 Views
  • 1 replies
  • 0 kudos

Upgraded to a sim only deal and the signal is now terrible

I've had 2 mobile phone upgrades with 02 in the past 5 year's, as I'm happy with my device, I upgraded to a sim only deal and the service has been absolutely shocking. I can't hear a word anyone is saying now and as I'm extremely unwell and have a lo...

JB-2 by Level 1: Joiner
  • 805 Views
  • 10 replies
  • 0 kudos

£10 monthly Rolling plan

Morning allCan anybody tell me why i have a pay as you go sim ordered with O2 shop where the packaging states for £10 a month i will get 30 GB of data but my O2 account states only 10 GB ???

Johnnydp by Level 1: Joiner
  • 229 Views
  • 2 replies
  • 0 kudos

Order stuck on processing

Ordered 2 devices on Saturday for next day delivery. Order never arrived and system says processing it’s Monday now and still processing and expected delivery date was yesterday. multiple calls to customer services and nobody can help just I may have...

Rayn001 by Level 1: Joiner
  • 512 Views
  • 3 replies
  • 0 kudos

Resolved! Insurance

I’d like to purchase phone insurance

Katya2 by Level 1: Joiner
  • 355 Views
  • 3 replies
  • 0 kudos

Returning item

I returned item before 14 days changed your mind policy but the problem is they still pushing me to pay for it , they did not cancel my loan device even it’s already returned. I call the costumer service many times but still I recieved loads of lette...

Mary29 by Level 1: Joiner
  • 453 Views
  • 6 replies
  • 0 kudos