Access For All
A place to find out all about O2’s Accessibility options, get support and share experiences. Any feedback and ideas are welcome.
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Forum Posts

Android Accessibility Videos 📱

Here are some Android Accessibility videos These are guides on how to use hearing aid support, voice access, sound amplifier and many other functions and features that you can utilise on your Android device. We hope that some of these videos can be u...

RafaC by Community Manager
  • 524 Views
  • 0 replies
  • 0 kudos

Apple Accessibility Videos 📱

Below, are some of Apple's very own accessibility videos for the iPhone. From using your iPhone without seeing the screen, to adapting gestures to your physical needs, discover how the accessibility features built into your Apple devices can help you...

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lewys-gp by Former Staff
  • 1567 Views
  • 3 replies
  • 2 kudos

A guide to personalising your phone

Hi everyone, Have you ever struggled to read your text messages because of the font being too small to read? Or wondered if elements on your device's display could be bigger, smaller, darker or brighter based on your personal preference? There are ma...

Adjusting Text Size on Android - step 1 Adjusting Text Size on Android - step 2 Adjusting Text Size on Android - step 3 Adjusting Text Size on Android - before
Marjo by Former Staff
  • 3337 Views
  • 12 replies
  • 4 kudos

Access For You: Registration

Hi everyone, If you would like to register for our Access For You service please send us a private message* with the following details and one of our team will get back to you. *In order to send a private message you will need to sign in with your My...

Access for All logo
EmilieT by Former Staff
  • 24754 Views
  • 0 replies
  • 3 kudos

Access For All

Hi everyone, Welcome to the Access For All board! In this space, you will be able to find out all about O2’s Accessibility options, get support and share experiences. All feedback and ideas are welcome, and if you're not sure where to start here are ...

Access for All logo
EmilieT by Former Staff
  • 4478 Views
  • 7 replies
  • 1 kudos

Resolved! Debt collector letter completely unjust

I need a customer service manager to ring me asap. Urgent matter which needs addressing straight away. Have a debt collecting company on my case from O2 which is your fault and not mine. This needs addressing now. Been in queue on phone for 90 minute...

Declan3 by Level 1: Joiner
  • 95 Views
  • 1 replies
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Resolved! View Old Bill

Hi Can anyone tell me how to view an itemised bill from July August 2021. Can only seem to get last three months on here. Thanks

Debzzzzzz by Level 1: Joiner
  • 124 Views
  • 1 replies
  • 0 kudos

Resolved! spend caps

has anyone else noticed that if youhave a £0 spend cap on your tarrif and then change tarrif O2 removed the £0 cap stating that you have asked for it? even though it’s states that the spend cap will remain in place on tarrif change… dodgy practice an...

Resolved! Why stop my sim before a new one arrives?!

I've hadmy phone contract with O2 since 2017....I've not changed it - I've been happy with it & actually there has been no better deals which is why I have kept it. On Monday I changed the deal from a monthly contract (woth phone that was out of cont...

Resolved! Change phone number

Hi, I would like to change my phone number and I was just wondering how I would go about doing this. thanks, Ciaran.

Ciaran18 by Level 1: Joiner
  • 117 Views
  • 2 replies
  • 0 kudos

Resolved! Buy Iphone 13 Pro Max

is there anyone make an order iPhone 13 pro max recently, like after 10th Dec, any updates please let me know..

GB1991 by Level 1: Joiner
  • 127 Views
  • 2 replies
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Resolved! Contract

Hi, I still have a monthly contract and pay about 10 pounds but I can't go to London due to Covid situation for almost 2 years... Is it possible to stop my contract on the internet?

Minie by Level 1: Joiner
  • 137 Views
  • 1 replies
  • 0 kudos

Resolved! Phone number not transferring

Hi all, I recently got a new phone (Wednesday) with O2 (I am transferring from my old SIM which is GiffGaff), due to me being at work I decided to set up my PAC code later. I rang up O2 Thursday at 9am and provided my PAC code to them. Was a lovely g...

T-C by Level 1: Joiner
  • 341 Views
  • 1 replies
  • 0 kudos

Resolved! No I’d

how do I get on without no photo Id Iv already got a contract but I’m taking another one out . Thanks

Resolved! Extra

Hi, I've been offered an extra and would like to use the Disney plus however I have already had this as an extra before and am now paying a monthly subscription. Can I choose it again without having to create a new account? Thanks!

YasminL29 by Level 1: Joiner
  • 154 Views
  • 3 replies
  • 0 kudos