Access For All
A place to find out all about O2’s Accessibility options, get support and share experiences. Any feedback and ideas are welcome.
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Forum Posts

Android Accessibility Videos 📱

Here are some Android Accessibility videos These are guides on how to use hearing aid support, voice access, sound amplifier and many other functions and features that you can utilise on your Android device. We hope that some of these videos can be u...

RafaC by Community Manager
  • 0 replies
  • 0 kudos

Apple Accessibility Videos 📱

Below, are some of Apple's very own accessibility videos for the iPhone. From using your iPhone without seeing the screen, to adapting gestures to your physical needs, discover how the accessibility features built into your Apple devices can help you...

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lewys-gp by Community Manager
  • 3 replies
  • 2 kudos

A guide to personalising your phone

Hi everyone, Have you ever struggled to read your text messages because of the font being too small to read? Or wondered if elements on your device's display could be bigger, smaller, darker or brighter based on your personal preference? There are ma...

Adjusting Text Size on Android - step 1 Adjusting Text Size on Android - step 2 Adjusting Text Size on Android - step 3 Adjusting Text Size on Android - before
Marjo by Former Staff
  • 12 replies
  • 4 kudos

Access For You: Registration

Hi everyone, If you would like to register for our Access For You service please send us a private message* with the following details and one of our team will get back to you. *In order to send a private message you will need to sign in with your My...

Access for All logo
EmilieT by Former Staff
  • 0 replies
  • 3 kudos

Access For All

Hi everyone, Welcome to the Access For All board! In this space, you will be able to find out all about O2’s Accessibility options, get support and share experiences. All feedback and ideas are welcome, and if you're not sure where to start here are ...

Access for All logo
EmilieT by Former Staff
  • 7 replies
  • 1 kudos

Resolved! Trade in

So I've just managed to get my order through except wouldn't you know it, theres none in stock, I know I've a month before the trade in deal of 150 goes away but worried about delays in finding stock or some kind of extension could be put on

Resolved! Galaxy z flip3 5G

Wrong color I was ordering lilac and recive black how I can return it? Thanks

Lavander by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! esim

how can i book a esim pack online

Resolved! unlocking device for new sim and new network

Hi can anyone help with instructions on how unlock their device after they get the IMEL code. The phone keeps saying no network register. The network has already moved to a different device. Is there anyway to be able to activate this without going i...

Joanne21 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Phone signal

Hi ive recently moved to a new address after upgrading my phone and recieve no phone signal at all whilst I'm inside the address. Is there anything that o3 can do to improve this as I've been a customer for a while mybkrs is also on o2 and this could...

Chris1991 by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! My O2 Extra Amazon Prime Video doesn't work!

I previously upgraded SIM only and was offered Amazon Video 6 months free which I took. After the offer ended, I kept Amazon Video but paid for the subscription. Last Thursday 28th Oct, I upgraded my phone and was offered an O2 Extra free for 6 month...

Resolved! Ordered phone but waiting confirmation

I’ve ordered a iPhone 13 last Thursday and they have taken the £30 upfront cost but haven’t got my order and it and it says it’s under review for 24 but it’s been nearly a week any help ?

Resolved! customer service

i can't get through to customer service and my phone number has been hacked from some chinnese people yesterday i waited over 30min to try and get through then i had to give up This is a joke if i can't get through what's the point in staying with o2...