Access For All
A place to find out all about O2’s Accessibility options, get support and share experiences. Any feedback and ideas are welcome.
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Forum Posts

Apple Accessibility Videos 📱

Below, are some of Apple's very own accessibility videos for the iPhone. From using your iPhone without seeing the screen, to adapting gestures to your physical needs, discover how the accessibility features built into your Apple devices can help you...

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lewys-gp by Community Manager
  • 3 replies
  • 2 kudos

A guide to personalising your phone

Hi everyone, Have you ever struggled to read your text messages because of the font being too small to read? Or wondered if elements on your device's display could be bigger, smaller, darker or brighter based on your personal preference? There are ma...

Adjusting Text Size on Android - step 1 Adjusting Text Size on Android - step 2 Adjusting Text Size on Android - step 3 Adjusting Text Size on Android - before
Marjo by Former Staff
  • 12 replies
  • 4 kudos

Access For You: Registration

Hi everyone, If you would like to register for our Access For You service please send us a private message* with the following details and one of our team will get back to you. *In order to send a private message you will need to sign in with your My...

Access for All logo
EmilieT by Former Staff
  • 0 replies
  • 3 kudos

Access For All

Hi everyone, Welcome to the Access For All board! In this space, you will be able to find out all about O2’s Accessibility options, get support and share experiences. All feedback and ideas are welcome, and if you're not sure where to start here are ...

Access for All logo
EmilieT by Former Staff
  • 7 replies
  • 1 kudos

Resolved! New customer

Hi, I’m a new customer and was just wondering how long it’s meant to take to be able to collect my order from the store. I purchased my product on the 17th and it said it would take up to 24 hours to review. It’s now the 23rd and haven’t heard anythi...

Alshaans by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Personal hotspot

The option for personal hotspot on my iPhone 6s has disappeared from the settings screen, possibly after iOS 15 upgrade. Mobile data has an option to activate it, but selecting this just sends me around a useless loop that doesn’t have the iOS 15 opt...

PeterWH by Level 1: Joiner
  • 5 replies
  • 0 kudos

Resolved! Volt

Can anyone help I'm on o2 which my volt is activated on so I'm getting my double data allowance, I am also with virgin media broadband and my speed boost hasn't been updated and for some reason its stating that sorry virgin media is not at this addre...

M55 by Level 1: Joiner
  • 3 replies
  • 0 kudos

Resolved! Live chat

Where about is O2 Live Chat I cannot seem to find it 

MaxP by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Fraud phone number calling

02080901925 This phone number is calling people saying that they are calling from O2! When I asked the person to prove to me that they are calling from O2. They could not tell me my name or wot plan I was on.

Resolved! Collection

Hey, just wondering if anyone could help I placed an order this morning online and it said choose a shop to collect and it said I could collect today but I have now received an email saying by 28th I am confused

Resolved! Making calls from turkey

Hi im in turkey for 4 days. What’s most cost efficient I’m on pay monthly

Skonly by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! Apple watch

I am having problems with my data plan with my Apple Watch every time I go and set it up it saying oops something happen please try again or call 202 and quote code 49 can some one help me pease

Jess12 by Level 1: Joiner
  • 1 replies
  • 0 kudos