Access For All
A place to find out all about O2’s Accessibility options, get support and share experiences. Any feedback and ideas are welcome.
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Forum Posts

Android Accessibility Videos 📱

Here are some Android Accessibility videos These are guides on how to use hearing aid support, voice access, sound amplifier and many other functions and features that you can utilise on your Android device. We hope that some of these videos can be u...

RafaC by Former Staff
  • 5194 Views
  • 0 replies
  • 0 kudos

Apple Accessibility Videos 📱

Below, are some of Apple's very own accessibility videos for the iPhone. From using your iPhone without seeing the screen, to adapting gestures to your physical needs, discover how the accessibility features built into your Apple devices can help you...

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lewys-gp by Former Staff
  • 7533 Views
  • 3 replies
  • 2 kudos

A guide to personalising your phone

Hi everyone, Have you ever struggled to read your text messages because of the font being too small to read? Or wondered if elements on your device's display could be bigger, smaller, darker or brighter based on your personal preference? There are ma...

Adjusting Text Size on Android - step 1 Adjusting Text Size on Android - step 2 Adjusting Text Size on Android - step 3 Adjusting Text Size on Android - before
Marjo by Former Staff
  • 12178 Views
  • 12 replies
  • 4 kudos

Access For You: Registration

Hi everyone, If you would like to register for our Access For You service please send us a private message* with the following details and one of our team will get back to you. *In order to send a private message you will need to sign in with your My...

Access for All logo
EmilieT by Former Staff
  • 31061 Views
  • 0 replies
  • 3 kudos

Access For All

Hi everyone, Welcome to the Access For All board! In this space, you will be able to find out all about O2’s Accessibility options, get support and share experiences. All feedback and ideas are welcome, and if you're not sure where to start here are ...

Access for All logo
EmilieT by Former Staff
  • 9990 Views
  • 7 replies
  • 1 kudos

Upgrade while I have an IVA

Hi,I have 1year left on an IVA.i have been able to upgrade my other mobiles during this time.however, i am now not able to upgrade my daughters mobile due to a failed credit check.is this common?I have been able to upgrade 2 other mobiles at the end ...

Darrendmr by Level 1: Joiner
  • 281 Views
  • 1 replies
  • 0 kudos

MyO2

I can not log into my O2 

Liz22 by Level 1: Joiner
  • 148 Views
  • 1 replies
  • 0 kudos

Resolved! I Phone 14 nearly new and wrecked!

I have only recently upgraded it and it's broken beyond repair! It's an esim phone. Need to check home insurance but what's the worst case scenario?If I pay off the handset do I have to have a new contract as well?

JonnyR57 by Level 1: Joiner
  • 240 Views
  • 1 replies
  • 0 kudos

Resolved! Charges for items I have not purchased

I have just logged in to look at my usage however I can see I am being charged for something I have not purchased. Please could this be rectified and my usage bill be amended. This is a charge for iTunes which I have not made any purchases on.

Resolved! 100 pound for 50mb data

O2 has charged me 100 pound for 50 mb data used in India. Even I had 0 cap on my account since many years. Customer service is not helping rather show me their legal rights to rob customers

Resolved! Cancel sin

Hi my virgin contract has finished and I want to cancel my sim with O2 

My 02 app

Can't sign into my 02 app anymore. 

Moorey by Level 1: Joiner
  • 221 Views
  • 2 replies
  • 0 kudos

Card details

How do I change my card details linked to my account?

Olivia5 by Level 1: Joiner
  • 459 Views
  • 6 replies
  • 0 kudos