Access For All
A place to find out all about O2’s Accessibility options, get support and share experiences. Any feedback and ideas are welcome.
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Forum Posts

Why is this board read only?

Hello, Have you visited the Access For All board and are questioning why you're unable to post? I've recently reviewed the boards currently active in our Community, intending to reduce the number of boards and simplify our Community structure. After ...

Dave-O2 by Community Manager
  • 0 replies
  • 1 kudos

Wrong bill

I need help with my bill

Bettyboo by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! How do I cancel my sim contract

Can someone help me to cancel my sim contract, had it with virgin media and have never used the sim as was on another phone contract

Cookie3 by Level 1: Joiner
  • 6 replies
  • 1 kudos

Resolved! Help

I got an email and text message to say thankyou for your recent order. Someone has got into my account and has added a sim only coming to £55 and it wasn't me. The adress on it is wrong how do I cancel it?

Kirstie3 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Broadband in Italy

 How to buy broadband data for Italy whilst on holiday 

GAT1 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Roaming charges

I pay for 2 phones, (REMOVED) and (REMOVED) and the users are going to the USA. What are my options for roaming charges and using the phone abroad

SDRL by Level 1: Joiner
  • 1 replies
  • 0 kudos

Payment sent on 10th May.

I sent payment for the overdue account on the 10th of May. Could you please confirm payment and remove restrictions.

Oladunni by Level 1: Joiner
  • 1 replies
  • 0 kudos

Online access to my account

Having logged into my account online, I am unable to gain access to my monthly bills for both mobile phone numbers I have???


Can someone explain why i was charged £6 a day total £36

Mariadoc by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! No access to my o2

Why can I not log into my O2Ring up and get all of the security questions as they have lost the information

Resolved! Apple watch

Hi I was curious if I walked into one of your branches and decided I wanted a pay monthly plan with your Apple Watches could I walk out same day with the watch

Chloe42 by Level 1: Joiner
  • 1 replies
  • 0 kudos