Access For All
A place to find out all about O2’s Accessibility options, get support and share experiences. Any feedback and ideas are welcome.
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Forum Posts

Android Accessibility Videos 📱

Here are some Android Accessibility videos These are guides on how to use hearing aid support, voice access, sound amplifier and many other functions and features that you can utilise on your Android device. We hope that some of these videos can be u...

RafaC by Community Manager
  • 0 replies
  • 0 kudos

Apple Accessibility Videos 📱

Below, are some of Apple's very own accessibility videos for the iPhone. From using your iPhone without seeing the screen, to adapting gestures to your physical needs, discover how the accessibility features built into your Apple devices can help you...

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lewys-gp by Former Staff
  • 3 replies
  • 2 kudos

A guide to personalising your phone

Hi everyone, Have you ever struggled to read your text messages because of the font being too small to read? Or wondered if elements on your device's display could be bigger, smaller, darker or brighter based on your personal preference? There are ma...

Adjusting Text Size on Android - step 1 Adjusting Text Size on Android - step 2 Adjusting Text Size on Android - step 3 Adjusting Text Size on Android - before
Marjo by Former Staff
  • 12 replies
  • 4 kudos

Access For You: Registration

Hi everyone, If you would like to register for our Access For You service please send us a private message* with the following details and one of our team will get back to you. *In order to send a private message you will need to sign in with your My...

Access for All logo
EmilieT by Former Staff
  • 0 replies
  • 3 kudos

Access For All

Hi everyone, Welcome to the Access For All board! In this space, you will be able to find out all about O2’s Accessibility options, get support and share experiences. All feedback and ideas are welcome, and if you're not sure where to start here are ...

Access for All logo
EmilieT by Former Staff
  • 7 replies
  • 1 kudos

Resolved! O2 Account Scammed, unable to contact O2

Hello, fell for a scam offering 30% discount, and gave away code to access O2 Account, upon realising 2 hours later, regained account, changed passwords, etc. My phone is still working with its current SIM card, and I see no additional purchases on t...

Resolved! Delivery and information

Hi, just wondering if anyone knows what’s happening regarding a situation like this. I ordered my new phone Friday and chose Saturday delivery before 12pm I didn’t get it. I rang 02 and they said it’s going through a credit check and i should check m...

Ellahs03 by Level 1: Joiner
  • 1 replies
  • 0 kudos

O2 number run by daisy coms

I have had my O2 contract with Daisy Coms for 8 months now.I want to remove the age restriction on my account.when i speak to Daisy they say there is no block on their side, i need to speak with O2.when i speak to O2 they say my number is managed by ...

Porra by Level 1: Joiner
  • 8 replies
  • 0 kudos

Resolved! Scammed for a new phone contract

I have just been scanned. I received a call from fraudsters but they said they were o2. They offered me a free Apple Watch and the latest iPhone 13. I stupidly said yes to the watch but no to the iPhone. I thought I was speaking to o2 but I have sinc...

Resolved! Text message

Hi can anyone tell me if the tel number 0808 002 0202 is an 02 number please I had a text saying I had a missed call from this number & am cautious about responding, thanks

Soulboy by Level 1: Joiner
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  • 0 kudos

Resolved! Keep my number not working

More info (Highlight to read)Hi, I have just joined o2 and want to keep my number but when I enter all the information needed the page says oops something went wrong. Can anyone help me please. Hi, I have just joined o2 and want to keep my number but...

Mucka93 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! USA Trip - data usage

Hi My current 02 tariff is sim free for 12 months - I get 20gb of data - unlimited text and and calls. I will be travelling to the USA for 2 weeks and wondering what the best option is for data - I don’t want a hugggge bill! I don’t really need calls...

CEddie by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! Disney extra email link

I just want to put it in writing that I have tried everything to get my link in the email to activate my free Disney extra to work. Today is the last day of the 28 days I had to activate but I cannot get through to o2. This was given to me from my mu...

Motherof5 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Adding a child to my account

I am getting my 9 year old a SIM card for one of my old phones for his birthday seen as he is now out playing a lot and I can keep track of him. Is there a cheap sim or way of adding him to my contract don’t really want to pay much as it’s emergency ...

Rj5 by Level 1: Joiner
  • 1 replies
  • 0 kudos