Access For All
A place to find out all about O2’s Accessibility options, get support and share experiences. Any feedback and ideas are welcome.
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Forum Posts

A guide to personalising your phone

Hi everyone, Have you ever struggled to read your text messages because of the font being too small to read? Or wondered if elements on your device's display could be bigger, smaller, darker or brighter based on your personal preference? There are ma...

Adjusting Text Size on Android - step 1 Adjusting Text Size on Android - step 2 Adjusting Text Size on Android - step 3 Adjusting Text Size on Android - before
Marjo by Former Staff
  • 1564 Views
  • 12 replies
  • 4 kudos

Access For You: Registration

Hi everyone, If you would like to register for our Access For You service please send us a private message* with the following details and one of our team will get back to you. *In order to send a private message you will need to sign in with your My...

Access for All logo
EmilieT by Former Staff
  • 23031 Views
  • 0 replies
  • 3 kudos

Access For All

Hi everyone, Welcome to the Access For All board! In this space, you will be able to find out all about O2’s Accessibility options, get support and share experiences. All feedback and ideas are welcome, and if you're not sure where to start here are ...

Access for All logo
EmilieT by Former Staff
  • 3093 Views
  • 7 replies
  • 1 kudos

Resolved! NEED URGENT HELP

Hi all need some fast advise, I have been a victim of fraud over the last year, only with O2 and have wasted my time trying to resolve. I have called over 10 times spoke to so many advisers, managers who have all promised the world to resolve, but to...

Zhabbs by Level 1: Joiner
  • 241 Views
  • 6 replies
  • 0 kudos

Resolved! Provider

I'm on contract till November 2023 can I change provider. 

Pd22 by Level 1: Joiner
  • 77 Views
  • 1 replies
  • 0 kudos

Connection problems 5g

my phone keeps switching from 4g/5g to edge connection and won't connect to anything, the only way I can get it to switch back is to go into the settings and manually select the 5g network!!! This lasts for a while and then it will switch back again ...

Resolved! Cancelling an order

Hi. I’m having trouble cancelling an order, made online, for a new phone. The reason I don’t want the phone is because it’s taking ages to arrive and I’m having to make do with a cheap basic phone, which is causing all sorts of delays down the line, ...

Arborists by Level 1: Joiner
  • 142 Views
  • 1 replies
  • 0 kudos

Resolved! Phone Order

Hi, I placed an order yesterday morning and it said on the order that i could pick it up from the story today (as in yesterday the day i ordered) On the confirmation email it states wait for your next email to say the order is ready or head to the st...

Slesser96 by Level 1: Joiner
  • 138 Views
  • 1 replies
  • 0 kudos

Resolved! Online chat

I managed to get on to online chat on Sunday as my phone isn't working in Portugal it's still not working but can't find chat again to get back to them Thanks

Resolved! Watch

can I put a apple I watch on my account as a upgrade and not buy running a credit check

Resolved! Changing from physical sim to e-sim

Hello, I have just bought a sim only plan and I would like to change to an e-sim. How do I request this? Thank you

toast by Level 1: Joiner
  • 121 Views
  • 1 replies
  • 0 kudos