Access For All
A place to find out all about O2’s Accessibility options, get support and share experiences. Any feedback and ideas are welcome.
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Forum Posts

A guide to personalising your phone

Hi everyone, Have you ever struggled to read your text messages because of the font being too small to read? Or wondered if elements on your device's display could be bigger, smaller, darker or brighter based on your personal preference? There are ma...

Adjusting Text Size on Android - step 1 Adjusting Text Size on Android - step 2 Adjusting Text Size on Android - step 3 Adjusting Text Size on Android - before
Marjo by Former Staff
  • 1447 Views
  • 12 replies
  • 4 kudos

Access For You: Registration

Hi everyone, If you would like to register for our Access For You service please send us a private message* with the following details and one of our team will get back to you. *In order to send a private message you will need to sign in with your My...

Access for All logo
EmilieT by Former Staff
  • 22795 Views
  • 0 replies
  • 3 kudos

Access For All

Hi everyone, Welcome to the Access For All board! In this space, you will be able to find out all about O2’s Accessibility options, get support and share experiences. All feedback and ideas are welcome, and if you're not sure where to start here are ...

Access for All logo
EmilieT by Former Staff
  • 2981 Views
  • 7 replies
  • 1 kudos

Resolved! Any one recently ordered and received an s21 ultra?

Hi, i ordered the Samsung galaxy s21 ultra on 14/09.... Ive seen a few posts with people asking about delivery times but nobody came back to update if they have received their phone. Was the wait less than 4 weeks?Also can I still claim my ear buds p...

Roblfc by Level 3: Thinker
  • 185 Views
  • 3 replies
  • 0 kudos

Resolved! Delivery through DHL

hi,i upgrade my account online,but i want to have delivery through DHL.How could this possible?can anyone help regarding this?

Dhl1 by Level 1: Joiner
  • 178 Views
  • 5 replies
  • 0 kudos

Resolved! Upgrade

Got a text from o2 regarding the new iPhone and it says if you upgrade now we’ll pay off the rest of your contract, however I went to do it but it wants the rest of my contract as an up front payment? can anyone explain this ?

Phoebe2 by Level 1: Joiner
  • 89 Views
  • 2 replies
  • 0 kudos

Consumer rights

My touch screen on my iPhone 11 has stopped working. Apple say it’s not there problem because it’s gone beyond the 12 month warranty. O2 say it’s not there problem because despite me purchasing it from O2 it’s an apple issue and they are a third part...

Lucidl73 by Level 1: Joiner
  • 103 Views
  • 3 replies
  • 0 kudos

Samsung Galaxy gear watch 4 4g

I have ordered two of the Samsung Galaxy gear watch 4 4g and been told there out off stock , but there is stock if you call them and order. But if you order in line these is not , but says in stock . Not good on o2 side at all as they all come from t...

Resolved! 5G SIM card

I’ve bought a phone privately with 5G capability but my recently upgraded sim only deal is 4G. I can’t seem to find an answer how to get one

JGL7 by Level 1: Joiner
  • 97 Views
  • 1 replies
  • 0 kudos

Resolved! New upgrade

Hi there I just ordered a new upgrade but it’s currently out of stock for delivery and just at wandered if I could click abs collect instead ?

Resolved! sim phone faulty

I got a new pay monthly sim card, and nobody can hear me on it. I am constantly breaking up, and it is impossible to use for work, or anything else. Very embarrassing

Pinklily by Level 1: Joiner
  • 94 Views
  • 3 replies
  • 0 kudos

Resolved! Phone call

Hi I have had 2 phone calls from what they say is 02 saying that I can have 30% of my bill. Has anyone else had this as I have now blocked the phone number

Lost21 by Level 1: Joiner
  • 89 Views
  • 1 replies
  • 0 kudos