Access For All
A place to find out all about O2’s Accessibility options, get support and share experiences. Any feedback and ideas are welcome.
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Forum Posts

Android Accessibility Videos 📱

Here are some Android Accessibility videos These are guides on how to use hearing aid support, voice access, sound amplifier and many other functions and features that you can utilise on your Android device. We hope that some of these videos can be u...

RafaC by Former Staff
  • 5347 Views
  • 0 replies
  • 0 kudos

Apple Accessibility Videos 📱

Below, are some of Apple's very own accessibility videos for the iPhone. From using your iPhone without seeing the screen, to adapting gestures to your physical needs, discover how the accessibility features built into your Apple devices can help you...

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lewys-gp by Former Staff
  • 7794 Views
  • 3 replies
  • 2 kudos

A guide to personalising your phone

Hi everyone, Have you ever struggled to read your text messages because of the font being too small to read? Or wondered if elements on your device's display could be bigger, smaller, darker or brighter based on your personal preference? There are ma...

Adjusting Text Size on Android - step 1 Adjusting Text Size on Android - step 2 Adjusting Text Size on Android - step 3 Adjusting Text Size on Android - before
Marjo by Former Staff
  • 12770 Views
  • 12 replies
  • 4 kudos

Access For You: Registration

Hi everyone, If you would like to register for our Access For You service please send us a private message* with the following details and one of our team will get back to you. *In order to send a private message you will need to sign in with your My...

Access for All logo
EmilieT by Former Staff
  • 31424 Views
  • 0 replies
  • 3 kudos

Access For All

Hi everyone, Welcome to the Access For All board! In this space, you will be able to find out all about O2’s Accessibility options, get support and share experiences. All feedback and ideas are welcome, and if you're not sure where to start here are ...

Access for All logo
EmilieT by Former Staff
  • 10339 Views
  • 7 replies
  • 1 kudos

Resolved! Airtime rewards

I was made aware of Airtime rewards and so signed u on the website - I was made aware that there was an APP too so i downloaded that on my mobile (the one used to create the airtime rewards account on the website) and t seemed I had to go through the...

Mole888 by Level 1: Joiner
  • 804 Views
  • 3 replies
  • 0 kudos

Getting in touch

Can anyone tell me how on earth you get to speak to someone at 02? I have called, hung on for over an hour, called again, been cut off, customer service is appalling. Any tips?

Irayne by Level 1: Joiner
  • 238 Views
  • 1 replies
  • 0 kudos

Data bar

Has anyone else had a problem with a data bar being put on your account and it can’t be removed ? I’m been having terrible problems with the so called experts at O2 since I returned from Australia on 19/01/24 and no one seems to have a resolution. Ph...

KSD by Level 1: Joiner
  • 400 Views
  • 4 replies
  • 0 kudos

Resolved! Billing

I need a paper bill sent to me?

Resolved! I thought id lost my phone but i havent

I thought I'd lost my phone but i havent, in the meantime i'd contacted o2 and had the phone locked, and they have sent me a sim with the same number, can i get the phone unlocked again with the original sim and carry on as normal, or do i need to re...

theking by Level 1: Joiner
  • 350 Views
  • 3 replies
  • 0 kudos

Joke of a network

Nothing but issues with this network I’ve been a customer for going on 10 years the past year or so has been nothing but stupid every month having to call to pay my bill then get passed pillar to post I’ve been on hold for 3 hours

Resolved! USA visit number query

Hi, I am visiting the USA in April. I have a data roaming package incase I need to use the phone whilst I'm there. I will be meeting a long time friend out there, and I am wondering what number does he have to dial to contact me? My mobile number sta...

JMC75 by Level 1: Joiner
  • 453 Views
  • 4 replies
  • 0 kudos