Access For All
A place to find out all about O2’s Accessibility options, get support and share experiences. Any feedback and ideas are welcome.
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Forum Posts

Android Accessibility Videos 📱

Here are some Android Accessibility videos These are guides on how to use hearing aid support, voice access, sound amplifier and many other functions and features that you can utilise on your Android device. We hope that some of these videos can be u...

RafaC by Former Staff
  • 5217 Views
  • 0 replies
  • 0 kudos

Apple Accessibility Videos 📱

Below, are some of Apple's very own accessibility videos for the iPhone. From using your iPhone without seeing the screen, to adapting gestures to your physical needs, discover how the accessibility features built into your Apple devices can help you...

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lewys-gp by Former Staff
  • 7572 Views
  • 3 replies
  • 2 kudos

A guide to personalising your phone

Hi everyone, Have you ever struggled to read your text messages because of the font being too small to read? Or wondered if elements on your device's display could be bigger, smaller, darker or brighter based on your personal preference? There are ma...

Adjusting Text Size on Android - step 1 Adjusting Text Size on Android - step 2 Adjusting Text Size on Android - step 3 Adjusting Text Size on Android - before
Marjo by Former Staff
  • 12280 Views
  • 12 replies
  • 4 kudos

Access For You: Registration

Hi everyone, If you would like to register for our Access For You service please send us a private message* with the following details and one of our team will get back to you. *In order to send a private message you will need to sign in with your My...

Access for All logo
EmilieT by Former Staff
  • 31119 Views
  • 0 replies
  • 3 kudos

Access For All

Hi everyone, Welcome to the Access For All board! In this space, you will be able to find out all about O2’s Accessibility options, get support and share experiences. All feedback and ideas are welcome, and if you're not sure where to start here are ...

Access for All logo
EmilieT by Former Staff
  • 10046 Views
  • 7 replies
  • 1 kudos

Phone number not working

Hello,my phone is cut off, tried to ring customer service but no connection. emailed the shop, no reply. Pay my bill regularly by direct debit no problems. I tried to access services like help, it says access denied, I can only see the summary of my ...

Ola04 by Level 1: Joiner
  • 146 Views
  • 1 replies
  • 0 kudos

My o2

I can’t sign on to my o2 account 

Kemlab by Level 1: Joiner
  • 130 Views
  • 1 replies
  • 0 kudos

Virgin

Help. My father in law, who’s in his 80’s hard of hearing with Parkinson’s, had been with Virgin for years. His £5 contract was moved to o2, not his choice. They did write to him informing him that he would be moving to o2 and asked for his bank deta...

Kazzap by Level 1: Joiner
  • 1107 Views
  • 13 replies
  • 0 kudos

Resolved! Late payment

Can I delay my payment to the 15th March 2024 and have my services turned on?

contract at amend but can't pay my last bill and have been sent two different totals have tried for

Contract has ended on the 29th Feb informed o2 did not want to continue . Have been sent two bills so don't know which is correct and have spent 4 hours trying to call you ,two hours trying to resolve on your web sight and went into your shop to sort...

Resolved! Giffgaff in o2 stores

Hello, Just checking if I can get a giffgaff sim in a o2 shop. Is that possible?

Armin by Level 1: Joiner
  • 864 Views
  • 9 replies
  • 0 kudos

Calls

Can't hear anyone when receiving or making outgoing calls

Kirsty77 by Level 1: Joiner
  • 185 Views
  • 3 replies
  • 0 kudos

Can’t access both phones on account

I have an o2 account and always use the APP to pay mine and my husband’s phones. Now when I log on, my phone isn’t there anymore and I’m faced with this message “We've updated our systems and some mobiles no longer show in your account view The accou...

DanBurt73 by Level 1: Joiner
  • 438 Views
  • 2 replies
  • 0 kudos