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Level 1: Joiner
Posts: 1
Registered: ‎31-01-2019
Accepted Solution

are masts supposed to have emergency power backup

Hi

During recent power outages with storm Ciera we lost power for about 10 hours

The mobile signal dies as soon as there is a power cut and stays down.

 

The problem is that the village has recently had virgin Fibre to the house installed so we all lose our landlines as well. (we are also asking Virgin about any options they may have)

 

If we had an emergency we have no voice coverage. We have to get in the car and drive about 15 minutes away to find a signal.

 

So my question is do some/all/none of the masts have any form of power backup.

 

 

 

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Posts: 94,658
Topics: 543
Solutions: 12,024
Registered: ‎04-04-2012

Re: are masts supposed to have emergency power backup

Some do but mostly run off the grid only.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Posts: 9,923
Topics: 105
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Registered: ‎11-04-2012

Re: are masts supposed to have emergency power backup

The good old BT land-line, stayed up through thick and thin (provided you did not replace your BT phone with a base station and wireless combo...!).

BTW: You do know that Virgin Media use your electricity to power the transmitter from your box back to their main connection-point...? The cheek! 🤣
I always thought something was fundamentally wrong with the universe.
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Posts: 94,658
Topics: 543
Solutions: 12,024
Registered: ‎04-04-2012

Re: are masts supposed to have emergency power backup

You know my feelings on VM !
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)