on 13-05-2020 09:09
Hi
I have a Samsung S9 plus but we dont get a mobile signal at home. I've heard about wifi calling but cant seem to set it up. Can anyone help please?
Thanks
Donna
on 13-05-2020 09:16
Hi @Medonna
Call O2 to activate it on your account Guide: Coronavirus Community Help and Support
Veritas Numquam Perit
on 13-05-2020 09:18
on 13-05-2020 09:18
on 13-05-2020 09:20
on 13-05-2020 09:20
How to setup on Samsung here https://www.o2.co.uk/help/network-coverage-and-international/wifi-and-4g-calling#samsung-setup
on 13-05-2020 09:20
on 13-05-2020 09:20
on 13-05-2020 09:33
on 13-05-2020 09:33
Thanks for message. I've gone into settings but there is no wifi calling option!
on 13-05-2020 09:34
on 13-05-2020 09:34
Hi
Cant get through to O2. Have added it my my account on My 02 but cant enable wifi calls on my S9
on 13-05-2020 09:35
on 13-05-2020 09:35
Check both network and call settings.
on 13-05-2020 09:36
on 13-05-2020 09:36
I've followed this link a few times from the 02 website but there is no wifi calls option to enable in settings, connections on my S9
on 13-05-2020 09:37
on 13-05-2020 09:37
Then if that's the case, you need to call O2 as I said above, to activate on your account.
All numbers are in this guide. The one ending 4005 has the best customer answer rate
Guide: Coronavirus Community Help and Support
Veritas Numquam Perit