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Volume keep Turing down

Paulolding
Level 1: Joiner
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Hi on my Samsung galaxy A22 when I’m watching anything on it the volume keeps turning it self down is there anything I can do to stop it 

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gmarkj
Level 55: Good Authority
  • 7981 Posts
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Have you got a case on @Paulolding and is it tight on the volume buttons?

Are you using any particular app or is this on everything?

If just one app, try uninstalling it and then adding it again. 

Check if there are any updates due on your phone and see if those help.

Finally if none of that works, and your phone is still under warranty, get in touch with Samsung to see if they can help.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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gmarkj
Level 55: Good Authority
  • 7981 Posts
  • 86 Topics
  • 510 Solutions
Registered:

Have you got a case on @Paulolding and is it tight on the volume buttons?

Are you using any particular app or is this on everything?

If just one app, try uninstalling it and then adding it again. 

Check if there are any updates due on your phone and see if those help.

Finally if none of that works, and your phone is still under warranty, get in touch with Samsung to see if they can help.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

View solution in original post

Message 2 of 2
54 Views