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Volt benefits not much better?

Anonymous
Not applicable

Been on VOLT monthly sim only since June. First had £12 sim 5GB data doubled to 10GB because with volt. Then in October was offered  £23 a month unlimited, calls, text and 125GB data. Again this was doubled because Im with VOLT. I was told would actually be unlimited data anyway because when data doubled its then 250GB. It also states that on contract so was correct. So 250GB is unlimited. Also had no problems with that. Dont understand why they offer and charge customers more data for over 250GB though if I was told 250 means unlimited???  I was then given option to upgrade to handset so decided to take offer Im now paying £23.83 for 125GB data doubled again because on VOLT so will have 250GB again. But my data not being shown as unlimited like I was getting on payg monthly sim. Wondering if anyone else had similar issues? 

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madasaf1sh
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Has no one read the Mega Guide for Volt, where it states that if you are on a Tariff with more then 250Gb as per @Anonymous then it becomes Unlimited 

 

Within the next 14 days the data should show Unlimited

 

https://www.o2.co.uk/termsandconditions/mobile/supercharged 

madasaf1sh_0-1703355264031.png

 

 

If on Unlimited data your hit the FUP at 650Gb (if you are using this much then what the hell are you doing)

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
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Anonymous
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Thanks makes so much sense now. Appreciate your help!! My main concern that I cant seem to work out is I upgraded to handset and airtime plan after the 250GB unlimited sim. I have 125Gb data so obviously will be doubled with Volt. My account now shows 250GB but not saying unlimited like before. 

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MI5
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@Anonymous 

Because you originally had 250 which was doubled to unlimited but with 125 it's only doubled to 250.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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madasaf1sh
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As @MI5 said you are now on a 125GB base data sim so it will only be doubled to 250Gb..  It wont be doubled to unlimited, as you aren't starting with 250Gb.. @Anonymous 

 

As an example my personal sim was doubled from 150Gb to 300Gb with Volt.. based on my latest switch up...

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
Message 14 of 14
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