on 28-05-2020 20:30
on 28-05-2020 20:35
on 28-05-2020 20:35
@Nicole27 We always advise to never agree to anything from a cold call, so it's possible that whoever called you and sent you the email isn't from O2 or isn't one of their trusted partners. If I were you I'd call customer service to find out if the offer and the the caller are genuine.
on 28-05-2020 20:36
Personally I would never upgrade from a cold call. You could end up with a contract that you neither want or need.
If you want to upgrade properly, do it via O2 directly.
See if you are eligible via My O2.
Or give O2 a call. All numbers in this guide
Guide: Coronavirus Community Help and Support
Veritas Numquam Perit
on 29-05-2020 01:43
on 29-05-2020 01:45